Commercial Logistics BI Analyst

Job Title: Commercial Logistics BI Analyst Location: Houston, TX (4 days onsite, 1 day remote) Job Type: Contract Description The Commercial Logistics Business Improvement Analyst supports the Commercial organization by improving transportation management systems (TMS), SAP/ERP integrations, logistics processes, data integrity, and analytics. This role focuses on driving process improvements, optimizing system performance, and delivering data-driven solutions to enhance logistics operations. The ideal candidate is a strong analytical thinker with experience in cross-functional collaboration, process optimization, and translating business needs into scalable, efficient solutions. Responsibilities • Monitor and support SAP integrations with TMS applications, proactively troubleshoot issues, perform root-cause analysis, and help drive timely resolution of complex system or process issues. • Serve as an experienced subject matter resource for TMS platforms, providing guidance, knowledge sharing, and user support across the organization. • Use analytics tools, reporting, and operational data to improve visibility, identify trends, and enable data-driven decision-making. • Partners with cross-functional teams to support system upgrades, data integrations, and process optimization initiatives across logistics workflows. • Document process changes, system updates, and improvement initiatives, and prepare reports or presentations on progress, outcomes, and business impact. • Support strategic business improvement efforts, including freight management system enhancements and initiatives to improve logistics transparency. • Maintain high levels of data integrity by monitoring key system data and supporting critical transactions within TMS platforms. • Analyze end-to-end process and data flow issues and recommend solutions that improve accuracy, efficiency, and reporting consistency across teams. • Work independently on moderately complex assignments, escalating risks appropriately, and helping coordinate solutions with business and technical stakeholders. Required Qualifications: • Legally authorized to work in the United States. Must be onsite in Houston office 5 days per week. • Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related discipline, or equivalent relevant experience. • 4+ years of experience working with transportation management systems, SAP, ERP platforms, and process improvement practices, with demonstrated progression in responsibility. • Working knowledge of rail and truck logistics operations, including carrier management, shipment tracking, and freight optimization. • Strong analytical, problem-solving, and process improvement capabilities, with the ability to challenge the status quo and drive practical improvements. • Proficiency with Microsoft 365 applications, including Excel, Word, and PowerPoint. • Strong communication and collaboration skills, with the ability to work effectively across functions and present insights and recommendations to stakeholders. • Experience documenting business requirements, process flows, and system interactions to support operational and technical improvements. • Ability to work effectively in a contractor role, quickly build relationships, and deliver results in a dynamic business environment. Preferred Qualifications: • Experience with SAP S/4HANA and SAP R/3, including vendor billing documents, nominations, shipment cost documents, and ticket actualization. • Experience integrating TMS data into ERP systems and other enterprise platforms. • Ability to map business processes and perform end-to-end data mapping and root cause analysis to improve data accuracy and streamline reporting across departments. • Experience supporting commercial logistics operations, with strong trucking experience (required) and rail logistics experience (preferred/secondary). • Familiarity with Power BI dashboards (ability to interpret and analyze dashboards rather than develop them). • Experience using SharePoint for document management and collaboration. • Advanced proficiency in Microsoft Excel for data analysis and reporting. • Strong understanding of commercial logistics business processes, with the ability to bridge operations and IT teams without serving solely as an IT Business Analyst. • Must be willing to work onsite in the Houston office five (5) days per week for the first 90 days, with the potential to transition to one (1) work-from-home day per week thereafter, based on business needs and performance.