Content Operations Coordinator

Job Title: Music Content Operations Coordinator Location: New York, NY (Onsite) Duration: 12 Months (Possible Extension) Max Rate: $35 - 40/hr Start Date: December 5, 2025 About the Team The Music Content Operations team develops scalable systems and operational processes to support music content partners and ensure a smooth experience Client's platforms. The team focuses on data-driven problem-solving, issue resolution, and optimizing workflows for global music label partners. Position Overview The Music Content Operations Analyst II will manage day-to-day operations and partner relationships for Client's North American music label partners. The role involves analyzing music-related data, supporting issue resolution, and ensuring compliance with Client's data protection and privacy standards. The ideal candidate brings a background in music or media operations, with strong analytical and cross-functional communication skills. Key Responsibilities • Manage daily operational workflows with music label partners to ensure smooth collaboration and issue resolution. • Analyze, validate, and maintain accuracy of music-related data and reports using Excel and other tools. • Communicate regularly with partners and internal teams regarding data delivery, validation, and documentation needs. • Identify process gaps and assist in developing scalable operational solutions. • Support understanding and improvement of Client's music rights management products, including copyright and licensing operations. • Maintain strict compliance with Client's data protection and confidentiality policies. Must-Have Qualifications • 2+ years of experience in operations, account management, consulting, or data analytics. • Background in the music or media industry, such as experience with record labels, DSPs, or user-generated content platforms. • Strong Excel proficiency (data tracking, validation, and reporting). • Excellent written and verbal communication skills with a focus on detail and accuracy. • Ability to manage multiple priorities in a fast-paced, collaborative environment. Nice-to-Have Qualifications • Experience with music copyright, licensing, or digital rights management systems. • Knowledge of SQL or querying tools for data analysis. • Previous experience at companies like TuneCore, ONErpm, or other music distribution or publishing agencies. • Proven ability to troubleshoot data-related issues and propose scalable solutions. Preferred Experience • 3+ years in music operations, digital rights management, or label coordination. • Demonstrated success managing music metadata, fraud detection, or content ID systems. • Proven track record supporting cross-functional teams and maintaining partner satisfaction. Education • Bachelor's degree in Music Industry, Business, Communications, or related field (preferred). • Certifications or coursework in music business, data analytics, or digital operations are a plus. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.