Customer Insight Analyst

CUSTOMER INSIGHT ANALYST £500 - £570 PER DAY INSIDE IR35 2 DAYS PER WEEK IN LONDON 3 MONTH CONTRACT THE COMPANY: Join a fast-paced business looking to grow out their data function. THE ROLE: As a Customer Insight Analyst, your responsibilities will include: • Building and maintaining dashboards and reports focused on customer acquisition, retention, churn, and engagement. • Analysing customer journeys, trends, and segmentation to uncover actionable insights. • Translating complex data into clear, compelling recommendations for stakeholders. • Supporting the delivery of high-quality customer reporting across multiple business areas. • Managing and prioritising a backlog of insight and reporting requests. • Collaborating with the BI and data teams to ensure accurate and consistent data flows. YOUR SKILLS AND EXPERIENCE: The successful Customer Insight Analyst will have: • Strong SQL and Python skills. • Strong experience with either Tableau or Looker. • Hands on experience with Cloud data environments (GCP ideally). • Proven experience working with customer and marketing data. • Strong understanding of customer behaviour metrics such as LTV, churn, retention, and segmentation. • Excellent communication skills, with the ability to simplify and present insights to non-technical stakeholders. • Experience working in data-driven, customer-focused environments (e.g., retail, e-commerce, or telecoms). HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page.