D365 Business Analyst

D365 Business Analyst – Finance & Operations Contract Length: 6 Months Engagement: Outside IR35 Location: Remote (UK-based candidates preferred) Start: ASAP Role Overview We are seeking an experienced Dynamics 365 Business Analyst to support the implementation and configuration of Dynamics 365 Finance & Operations alongside a CRM-based Quote Tool rollout. The successful candidate will act as a key bridge between business stakeholders and technical delivery teams, ensuring requirements are clearly defined, solutions are fit for purpose, and configuration aligns with business needs. This role is delivery-focused and suited to a hands-on BA with strong functional knowledge of D365 F&O and CRM, particularly within quoting, pricing, and order-to-cash processes. Key Responsibilities • Lead business analysis activities across D365 Finance & Operations and CRM workstreams • Gather, document, and manage functional and non-functional requirements from business stakeholders • Translate business requirements into clear functional specifications and user stories • Support the design and configuration of D365 Finance & Operations modules (with a strong finance focus) • Play a key role in the rollout and configuration of a CRM-based quote tool, including: • Quote creation and lifecycle • Pricing, discounts, and approvals • Integration points with Finance & Operations • Work closely with solution architects, developers, and testers to ensure requirements are correctly implemented • Support data mapping, process mapping, and integration design between CRM and F&O • Assist with UAT planning and execution, including test script creation and defect triage • Provide support during deployment and early life support phases • Produce high-quality documentation, including process flows, gap analysis, and configuration guides Essential Skills & Experience • Proven experience as a Business Analyst on Dynamics 365 projects • Strong functional knowledge of Dynamics 365 Finance & Operations, particularly finance-related modules • Hands-on experience with D365 CRM / Customer Engagement • Demonstrable experience supporting or delivering a quote tool / CPQ-style solution within CRM • Solid understanding of finance processes (e.g. order-to-cash, invoicing, pricing, revenue) • Experience working on system configuration rather than purely advisory BA roles • Ability to work independently in a remote, contract environment • Excellent stakeholder management and communication skills Desirable Experience • Experience with integrations between D365 CRM and Finance & Operations • Previous contract roles in complex D365 transformation programmes • Agile or hybrid delivery experience • Financial services, manufacturing, or professional services background Contract Details • Duration: 6 months (with potential extension) • Rate: Competitive, depending on experience • IR35 Status: Outside IR35 • Location: Fully remote