D365 Functional Consultant

Title: D365 Functional Consultant Type: 6 Contract (possibility to extend) Start date: ASAP Day Rate: To discuss Our client is hiring an experienced Dynamics 365 Functional Consultant to play a key role in delivering enterprise-grade CRM solutions for large, complex engagements. This role offers the opportunity to work on impactful digital transformation initiatives, collaborate with cross-functional teams, and contribute across the full solution lifecycle—from discovery through delivery and optimization—within a fast-paced, agile environment supporting public sector programs. Key Responsibilities • Lead business discovery workshops and facilitate end-to-end business process mapping • Drive requirements gathering, fit-gap analysis, and backlog refinement in Agile delivery models • Provide functional leadership for Dynamics 365 CE design and configuration • Act as a functional bridge between business stakeholders and technical delivery teams • Guide teams on data integration, migration strategies, and CRM performance considerations • Manage and mentor business analysts and agile delivery teams • Support project estimation, planning, and delivery governance activities • Contribute to and lead RFP/RFI responses for new, enhancement, and support engagements • Collaborate on DevOps-driven delivery practices and Azure-based implementations • Serve in Product Owner or senior Business Analyst capacity where required Experience & Qualifications • Extensive experience with Microsoft Dynamics 365 CE and the Dynamics CRM platform • Strong background in functional consulting and stakeholder engagement • Proven experience working as a Business Analyst on Dynamics CRM initiatives • Solid understanding of Agile methodologies and product-centric delivery • Experience managing teams and working in complex, multi-stakeholder environments • Knowledge of Azure and DevOps practices is highly desirable • Exposure to bid management and structured response development for RFPs/RFIs • MBA or equivalent advanced business qualification preferred • Product Ownership or Functional Consulting certifications are an advantage • Willingness to travel as required Please APPLY to discuss the role further