Data Analyst

Responsibilities Kforce has a client that is seeking a Data Analyst in Warren, MI. Responsibilities: • Data Analyst will develop, interpret, and distribute daily, weekly, monthly, and quarterly KPI performance reports for each department within Company Dealer Chat • Update performance dashboard • Leverage the XM Discover tool to underscore and supplement findings • Participate in quarterly analytics meetings to share/compare news, challenges, tips, best practices, guiding principles, case studies • Trend historical data to help shape measurable objectives and targets for annual planning purposes • Maintain a reporting pipeline calendar • Maintain and report digital headcount • Leverage Power BI to create visual representations of data and insights • As a Data Analyst, you will assist in developing KPIs definitions and goal adjustments • Assist forecasting team with scheduling and scheduling audits • Creating and educating/coaching on research and analytics • Foster a metrics-based approach to glean insights and drive the business forward • Assist both Company Dealer Chat Team Leads, support staff, and Coordinator team with projects • Participate in weekly Company Dealer Chat operations/coordinator/support team meetings • Participate in vendor meetings • Assist in revenue generating strategy meetings Requirements • Bachelor's degree • Experience with Power BI and a knowledge of data best practices • Understanding of Company Dealer Chat performance analytics • Excellent verbal and written communications skills to effectively communicate to internal and external stakeholders • Strong data analytical ability - focused on synthesizing data from multiple sources and systems • Thrives in a high pressure, collaborative team environment • A collaborative relationship builder • A customer-centric, results-driven mindset • Self-starter with a drive for innovation and continuous learning • Ability to multitask in a fast-moving workplace, meet tight deadlines and prioritize with strategy in mind The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.