Data Analyst

Adobe Analytics/CJA Data Analyst Overview We are seeking a highly experienced Senior Data Analyst to support digital product and web experience initiatives through advanced behavioral and usage analytics. This role focuses on translating business objectives into measurable insights, building dashboards, and presenting actionable findings to product and business stakeholders. The ideal candidate is a strong analyst—not an implementation-only specialist—with deep experience in Adobe Customer Journey Analytics (CJA) and a proven ability to communicate insights clearly to decision-makers. Key Responsibilities • Analyze digital and behavioral data to measure usage, performance, and progress toward defined OKRs • Partner with product, UX, and business teams to translate business questions into measurable analytics requirements • Design, build, QA, and maintain feature-level dashboards in Adobe Customer Journey Analytics • Validate data accuracy and integrity across dashboards and reports • Perform trend analysis and provide insights and recommendations to stakeholders • Present findings, outcomes, and next steps to leadership and cross-functional teams • Participate in agile ceremonies, design reviews, and analytics planning sessions • Support alignment on tracking standards across multiple teams • Manage multiple projects, timelines, and stakeholder expectations simultaneously • Mentor or support junior analysts as needed Required Qualifications • Bachelor’s degree in Data Science, Business Analytics, or a related field (or equivalent experience) • 10+ years of experience in behavioral or digital analytics • Advanced expertise in Adobe Analytics and Adobe Customer Journey Analytics (CJA) • Strong experience building custom dashboards and reports in CJA workspaces • Proven ability to perform data analysis, visualization, and storytelling for non-technical audiences • Excellent stakeholder communication and collaboration skills • Strong attention to detail and analytical rigor Preferred Qualifications • Adobe Customer Journey Analytics Business Practitioner or Professional certification • Healthcare industry experience • Familiarity with UX principles and customer journey analysis • Experience collaborating with product managers, designers, and web decision-makers • Exposure to agile development environments • Experience with tools such as Miro or Figma for conceptual analytics planning What Makes This Role Unique • High-visibility role supporting digital experience and product strategy • Opportunity to shape and standardize behavioral usage tracking across teams • Strong emphasis on analysis, dashboards, and stakeholder presentations (not backend implementation) • Collaborative, motivated team environment focused on data-driven decision-making Top Required Skills (Ranked) 1. Data Analysis & Visualization – expert level 1. Adobe Analytics / Adobe Customer Journey Analytics (CJA) – advanced