Data Platform Support Engineer

DETAILS: Domain: Banking Position: Data Platform Support Engineer Duration: 12 Months (Possibility of extension or conversion) Location: Richmond, VA/ Boston, MA/ New York, NY/ Philadelphia, PA/ Cleveland, OH/ Atlanta, GA/ Chicago, IL/ St. Louis, MO/ Minneapolis, MN/ Kansas City, MO/ Dallas, TX (near to these locations) Description: Essential Responsibilities: • This is a hands-on role. Applicants should not be managers or architects. • Provide primary technical support to end user community for problems related to software, data issues, data communication and processing errors. • Monitor application, production and/or implementation support, both technical and user, for new releases. • Consult on application testing strategies, document observations and coordinate responses. • Maintain project and application information including schedule, system scope, requirements, and other pertinent documentation. Make recommendations to management regarding process improvements. Coordinate the information flow between business owners and development staff. Coordinate tasks, functional reviews and application development sessions between the development site and technical work groups ensuring steps are executed timely. • Document end-user interactions into the automated call logging tools for tracking and productivity purposes. • Validate proposed technical approaches to system or application problem logs and make recommendations for mediation to management. HANDS-ON Experience for the following: (Listed in priority order): 1. Databricks: using data transformation, data ingestion. 1. Starburst- there is lot of SQL, so they need someone who can read, write, tune, and troubleshooting SQL. 1. AWS: Do some monitoring on AWS. 1. Collibra for data catalogue, but this is small support they provide. 1. Understanding of schemas, data models, and transformations 1. Python/R. 1. Tableau is helpful.