Data Scientist

Data Scientist (NLP/AI-ML) – Automotive Telematics & Customer Insights Position Overview We are seeking a highly skilled Data Scientist with expertise in Natural Language Processing (NLP), Large Language Models (LLMs), AI/ML, and predictive analytics to support the development of an intelligent insights platform focused on vehicle applications, health, diagnostics, and telematics data. This role will be instrumental in building and enhancing next-generation dashboards that leverage AI to uncover hidden insights, automate analysis, and drive business decisions across product, marketing, dealer, and customer experience teams. The ideal candidate will possess strong storytelling abilities, transforming complex data into actionable business recommendations. Given the sensitive nature of automotive telematics data, including vehicle and customer information, this individual must have experience working in secure, highly governed data environments. Key Responsibilities • Design, develop, and optimize NLP and AI/ML solutions that enhance vehicle health, diagnostics, and telematics dashboards. • Build models that continuously generate actionable insights from large-scale telematics and connected vehicle datasets. • Utilize NLP, LLMs, and machine learning techniques to identify hidden patterns, trends, anomalies, and customer adoption behaviors. • Analyze vehicle usage, feature adoption, product performance, and customer engagement data to identify opportunities for business improvement. • Develop automated insight-generation capabilities that reduce reliance on manual dashboard monitoring and reporting. • Partner with Product Owners, Data Engineers, Software Engineers, and business stakeholders to translate complex findings into business strategies. • Conduct root-cause analysis to explain performance trends, customer behaviors, feature adoption rates, and product usage patterns. • Deliver compelling data stories that drive actionable outcomes across dealer networks, marketing organizations, application teams, and leadership. • Support data literacy initiatives and help business users leverage data-driven decision making. • Ensure compliance with security, privacy, and governance standards when working with sensitive automotive and customer information. • Contribute to the evolution of the analytics technology stack and AI strategy. Required Qualifications • Bachelor's degree in Computer Science, Data Science, Statistics, Engineering, or a related field. • Proven experience as a Data Scientist in enterprise-scale analytics environments. • Strong expertise in: • Natural Language Processing (NLP) • Large Language Models (LLMs) • Machine Learning and Artificial Intelligence • Predictive and Prescriptive Analytics • Statistical Modeling • Experience uncovering hidden insights and translating findings into business recommendations. • Demonstrated ability to communicate technical findings to both technical and non-technical stakeholders. • Experience with stakeholder management and cross-functional collaboration. • Strong understanding of data privacy, security, and governance best practices. • Automotive telematics experience is required. Technical Skills Required • NLP and LLM technologies • Python, SQL • AWS Cloud Services • Amazon Redshift • Databricks • Data Visualization (Tableau, Power BI) • Big Data Processing and Analytics • AI/ML Model Development and Deployment Preferred • Snowflake • Amazon Athena • Amazon Q • Generative AI platforms (Gemini, Genie, Copilot, or similar) • Prior Toyota ecosystem experience Preferred Experience • Experience working with connected vehicle, telematics, IoT, or automotive datasets. • Experience developing AI-powered insights engines and recommendation frameworks. • Ability to identify not only what is happening within the data, but why it is happening and what actions should be taken. • Experience building business-facing dashboards that continuously evolve through AI-generated insights. What Success Looks Like The successful candidate will go beyond traditional reporting and dashboard development. They will uncover hidden business opportunities, explain low feature adoption, identify customer behavior trends, and provide actionable recommendations that influence product strategy, dealer engagement, marketing campaigns, and customer experience initiatives. Their work will help transform data into meaningful business outcomes through AI-driven intelligence and storytelling. Job Type & Location This is a Contract position based out of Plano, TX. Pay And Benefits The pay range for this position is $65.00 - $80.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Plano,TX. Application Deadline This position is anticipated to close on Aug 12, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.