Data Scientist IV

Job Description Position Title: Data Scientist IV Position Description: Protingent has an exciting contract Data Scientist IV opportunity with our client in Charlotte, NC. Job Responsibilities: • Develop advanced analytics to uncover customer behaviors, preferences, and lifetime value, driving targeted engagement and retention strategies. • Create frameworks to evaluate sales channel performance and enhance marketing effectiveness. • Build and deploy propensity models to predict customer acquisition and churn, enabling proactive retention and acquisition strategies. • Enhance analytics that differentiate markets by performance metrics, driving growth in underperforming areas. • Analyze market and competitive dynamics influencing customer migration and switching behavior. • Apply machine learning and predictive modeling to forecast trends, identify growth opportunities, and improve competitive positioning. • Perform market analysis to uncover trends, evaluate pricing strategies, and identify differentiation opportunities. • Collaborate with data engineering and IT to ensure accurate, accessible, and optimized data pipelines and analytics infrastructure. • Develop dashboards, KPIs, and reporting tools to monitor and improve marketing and acquisition performance. • Foster a collaborative and innovative analytics culture, driving continuous improvement and knowledge sharing. • Drive actionable insights that improve customer acquisition, retention, and engagement. • Enhance sales channel performance and operational effectiveness. • Optimize campaign strategies to deliver measurable business outcomes. • Identify and capitalize on growth opportunities in competitive markets. • Empower decision makers with validated, data driven insights delivered through ad hoc analyses that inform marketing and strategy initiatives. • Shape the future of analytics by designing scalable, automated processes that ensure models remain accurate, fair, and impactful over time. Job Qualifications: • 7+ years of experience in advanced analytics, with a proven ability to deliver insights that drive business growth. • Hold a Bachelor’s degree in Analytics, Statistics, Data Science, Marketing, or a related field (Master’s degree preferred). • Possess strong technical skills and are proficient in analytical tools and platforms, including Python, R, SQL, Tableau, and speech analytics tools (e.g., CallMiner, Verint, NICE). • Prior experience with propensity modeling, machine learning, and NLP techniques (preferably within telecom). • Excel at analyzing data to uncover trends, predict outcomes, and create actionable recommendations. • Possess strong communication and collaboration skills to work effectively across teams and stakeholders. • Demonstrate critical thinking and a strong understanding of the telecom industry, including customer acquisition, churn reduction, and pricing strategies. Job Details: • Job Type: Contract • Location: Remote • Pay Rate Range: $86 - $105/hr. • ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C. • 1324b(a) (1), (3) is required. Benefits Package: Protingent offers competitive salaries, 2 insurance plans (100% paid for employee only - HDHP plan, and a buy-up POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan. About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.