DevOps Engineer

Software Guidance & Assistance, Inc., (SGA), is searching for a DevOps Engineer for a contract assignment with one of our premier SaaS clients in Lehi, UT. Responsibilities: • Provide deep technical troubleshooting for escalated issues that involve Adobe Campaign's most technically complex or large-scale customers; • Troubleshoot, monitor and report tools to analyze the root cause of serious and impactful technical issues and build stable and sustainable solutions and improvements; • Work closely with customer care, internal escalation teams, product management, and engineering to seek solutions for customers and drive ownership of tasks toward completion; • Drive and improve the whole lifecycle of operational readiness from inception and design, through deployment, operation and refinement; • Develop tools, operational enhancements, and automated solutions that enable self-service configuration changes, speed deployments and improve monitoring in support of business-critical customer facing SaaS applications and environments; • Ensure proper monitoring and metrics are being built into the applications before going to production Required Skills: • Full Stack troubleshooting experience including networking, operating system (Debian, CentOS), Apache, HA Proxy, Nginx, RDBMS • Experience leveraging monitoring tools such as Splunk, New Relic, Nagios for troubleshooting • Experience with AWS and/or Azure stack - particularly in the areas of networking (VPCs, security groups), VMs (EC2), databases (RDS), load balancing (ELB, ALB) • Excellent information management practices, such as detailed documentation, usage of wikis, and other collaboration tools • Ability to scope project work, estimate effort and then break down work into sub-tasks. • Experience developing applications in one or more of the following: Python, Java or Go. • Strong comprehension of continuous integration and continuous deployment methodologies. • Excellent written and verbal communication skills, demonstrating the ability to effectively convey technical information to both technical and non-technical audiences • Education: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or related field. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.