Digital Performance Analyst

Who We Are We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet. Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all. Follow the links below to learn more about our work. www.frontiersin.org/about/annual-reports www.youtube.com/watch?v=87ejFfnQzko What We Can Offer You At Frontiers, our working model for new roles includes a balanced approach that fosters collaboration through regular engagement at our office hubs in key locations. While we value flexibility, we also believe that shared in-person time strengthens team culture, trust, and productivity. We provide a range of benefits across our global locations, including but not limited to: • 4 additional wellbeing days in addition to existing annual leave allowance • Access to learning platforms and dedicated learning & development time • A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan • Employees can dedicate three days each year to volunteer • Additional benefits depending on your location (e.g. pension plan and private medical care) Please note, this is a 12 months fixed term contract The Role Are you a data-driven problem-solver who can not only build robust tracking systems but also translate complex data into compelling, actionable insights? We're seeking a Digital Performance & Insights Analyst with a keen analytical mind, capable of diving deep into digital performance metrics and emerging with strategic recommendations that drive business growth. In this role, you'll be instrumental in shaping our understanding of user behavior and campaign effectiveness. You'll move beyond raw numbers, connecting data points to strategic business objectives, and transforming datasets into clear, impactful narratives. Your expertise in data integration to insightful reporting will directly influence our digital strategy and decision-making processes. Key Responsibilities: • GA4 Expertise & Insight Generation: Act as a subject matter expert for Google Analytics 4 (GA4) data. Provide proactive, data-driven recommendations that address key business questions and unlock opportunities. • Advanced Data Synthesis & Exploration: Harness the power of disparate data sources – SnowPlow, Sprinklr and platforms such as Linkedin, X, Meta or reedit – to extract, transform, and merge information. Conduct in-depth analytical explorations to identify patterns, anomalies, and strategic opportunities within rich, integrated datasets. • Insightful Reporting & Storytelling: Move beyond basic reporting to design and maintain intuitive, high-impact data visualizations, dashboards, and reports using tools like Looker Studio, Tableau. • Strategic Communication: Actively participate in cross-functional discussions, presenting analytical findings, challenging assumptions with data, and contributing to the strategic direction of our digital initiatives. Knowledge, Skills & Experience: • Native or fully proficient English. • 2+ years of proven experience as a Digital Analyst or similar role, demonstrating a strong ability not only to manage and implement technical analytics solutions but also to critically interpret data, extract meaningful insights, and formulate actionable recommendations. • Analytical Acumen: Proven ability to manage, understand, discuss, and work with analytics accounts, goals, properties, dashboards, reports, segments, and custom channel/content groupings – with a clear emphasis on using these tools to answer specific business questions and drive performance improvements. • Google Analytics 4. • Sprinklr and platforms back-office such as Linkedin, X, Meta, Reedit. • Looker Studio (and other advanced data visualization tools like Tableau). • PowerPoint Advanced presentation slide design. Additional Skills (Preferred But Not a Must) • Google Tag Manager (GTM) – advanced implementation and management. • BigQuery Cloud data warehouse. • JavaScript, Python, and SQL for data manipulation, integration, and analysis. This role is office based (London/Madrid/Warsaw), it is expected you must be in the office 3 days a week with working from home an option for the rest of the week. Apply now Please click the 'apply' button on this page and submit your application in English. Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at careers@frontiersin.org for any additional support. Equal opportunity statement Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.