EPIC MyChart Development SME

Role- EPIC MyChart Development SME Location - Dallas, Texas(onsite) Please find below the key responsibilities and qualification requirements. Key Responsibilities • System Administration: Manage and maintain Epic Client Systems, ensuring optimal performance, security, and reliability. • MyChart Development: Design, develop, and customize MyChart web applications to meet organizational and patient needs, including patient portal enhancements and user interface improvements. • Support and Troubleshooting: Provide Tier 2/3 support for MyChart-related issues, resolving technical problems and ensuring seamless user experiences for patients and providers. • Integration: Collaborate with cross-functional teams to integrate MyChart with other Epic modules and third-party systems, ensuring interoperability and data consistency. • Configuration and Optimization: Configure MyChart features, including patient messaging, appointment scheduling, and telehealth capabilities, to align with organizational goals. • Training and Documentation: Develop training materials and provide guidance to end-users, including clinicians and administrative staff, on MyChart functionality. • Compliance and Security: Ensure MyChart and Epic systems comply with HIPAA regulations and other healthcare standards, implementing robust security measures. • Project Management: Lead or contribute to MyChart-related projects, including upgrades, new feature rollouts, and system enhancements. Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, Healthcare Informatics, or a related field. • Experience: • Minimum of 5 years of experience as an Epic ECSA or similar role. • Strong expertise in MyChart web development, customization, and support. • Proven experience with Epic system administration, including configuration, maintenance, and troubleshooting. • Familiarity with Epic modules such as Ambulatory, Inpatient, or Cadence is a plus. • Certifications: • Epic ECSA certification required. • Epic MyChart certification strongly preferred. • Technical Skills: • Proficiency in web development technologies (e.g., HTML, CSS, JavaScript) for MyChart customization. • Experience with Epic’s Interconnect and Web Services for integration. • Knowledge of database management (e.g., SQL, Cache) and system interoperability standards (e.g., HL7, FHIR).