Pacer Group
Genesys Developer
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Genesys Developer with a contract length of "unknown", offering a pay rate of "unknown", and is remote. Key skills include Genesys platform experience, IVR development, Java/.NET, APIs, and SQL knowledge.
🌎 - Country
United States
💱 - Currency
$ USD
-
💰 - Day rate
Unknown
-
🗓️ - Date
February 14, 2026
🕒 - Duration
Unknown
-
🏝️ - Location
Unknown
-
📄 - Contract
Unknown
-
🔒 - Security
Unknown
-
📍 - Location detailed
United States
-
🧠 - Skills detailed
#.Net #Databases #Java #Scala #Scripting #SQL (Structured Query Language) #Cloud #CRM (Customer Relationship Management)
Role description
We are seeking a Genesys Developer with hands-on experience in designing, developing, and supporting contact center solutions using the Genesys platform. The role involves call flow development, system integration, and ongoing support of customer interaction applications.
Key Responsibilities:
• Develop and maintain call flows using Genesys tools (IR, Composer, or Architect)
• Configure and support IVR, routing strategies, and reporting solutions
• Integrate Genesys with CRM, databases, and third-party applications
• Troubleshoot production issues and provide technical support
• Work with business teams to gather requirements and implement enhancements
• Ensure system performance, reliability, and scalability
Required Skills:
• Experience with Genesys (PureConnect / PureEngage / Genesys Cloud)
• Strong knowledge of IVR development and call routing
• Experience in Java/.NET, APIs, or scripting
• Understanding of SIP, VoIP, and contact center technologies
• SQL knowledge for reporting and data handling
We are seeking a Genesys Developer with hands-on experience in designing, developing, and supporting contact center solutions using the Genesys platform. The role involves call flow development, system integration, and ongoing support of customer interaction applications.
Key Responsibilities:
• Develop and maintain call flows using Genesys tools (IR, Composer, or Architect)
• Configure and support IVR, routing strategies, and reporting solutions
• Integrate Genesys with CRM, databases, and third-party applications
• Troubleshoot production issues and provide technical support
• Work with business teams to gather requirements and implement enhancements
• Ensure system performance, reliability, and scalability
Required Skills:
• Experience with Genesys (PureConnect / PureEngage / Genesys Cloud)
• Strong knowledge of IVR development and call routing
• Experience in Java/.NET, APIs, or scripting
• Understanding of SIP, VoIP, and contact center technologies
• SQL knowledge for reporting and data handling
