GlobalScape EFT Developer/MFT (Managed File Transfer) Specialist

Role: GlobalScape EFT Developer + MFT (Managed File Transfer) Specialist Location: ~Allentown, NY~ (REMOTE) Role Summary We’re seeking a GlobalScape EFT (Enhanced File Transfer) Process Developer to design, build, harden, and support enterprise-grade managed file transfer workflows. The contractor will own Advanced Workflow Engine (AWE) development, vendor onboarding, secure transmission (SFTP/HTTPS), DMZ Gateway configuration, high availability across data centers, and robust error-handling with clear operational documentation. This role partners closely with Networking, Firewall, Load Balancer, Security/Zscaler, and business stakeholders to deliver reliable, auditable, customer-facing file transfer services. Key Responsibilities 1. Workflow Design & Development (AWE): o Build advanced, modular EFT workflows: conditional logic, parallel processing, retries/backoff, idempotency, SLA timers, and robust notifications (email). o Implement processes that wait for multiple input files, fan out to multiple vendors, and produce a single consolidated acknowledgment/signal file. o Handle validations, transformations (PGP encrypt/decrypt, compress/uncompress), and archiving. 1. Platform Configuration & Administration: o Configure Sites, Users/Groups, permissions, virtual folders, connection profiles (SFTP/HTTPS/Workspaces). o Manage DMZ Gateway, high availability/clustering, and redundancy across SDC and BOC (or equivalent data centers). o Administer certificates/keys (TLS/PKI, SSH keys, PGP), cipher policies, mTLS, IP restrictions, and audit logging. 1. Networking & Load Balancing: o Collaborate with teams on SSL passthrough/offload, persistence, and health monitors. o Troubleshoot intermittent connectivity across firewalls, Zscaler/proxies, NAT, routing, and DNS, driving root cause and permanent fixes. 1. Integration & Automation: o Integrate EFT with external systems via REST/SOAP APIs, databases (SQL Server), and ticketing (ServiceNow). o Script tooling (PowerShell) for automation, test harnesses, and repeatable deployments. 1. Operational Excellence & Documentation: o Create architecture diagrams, sequence/data flow diagrams, and error-handling matrices. o Define KPIs/SLAs; implement health checks, metrics, and alerting for proactive monitoring. o Lead vendor onboarding: requirements capture, connection validation, UAT, cutover planning, and post go live stabilization. Required Qualifications • 5+ years administering and developing on GlobalScape EFT, including Advanced Workflow Engine (AWE), Workspaces, and DMZ Gateway. • Deep expertise with SFTP/HTTPS, SSH key management, TLS/PKI, and PGP encryption. • Strong scripting skills in PowerShell; experience with REST APIs, JSON/XML. • Solid networking fundamentals: TCP/IP, DNS, NAT, routing, firewall ACLs, proxies (e.g., Zscaler), and certificate chains. • Hands-on with F5 BIG IP (LTM): SSL bridging/passthrough, persistence, health monitors, SNAT/iRules. • Security/compliance mindset (least privilege, auditing, data protection; familiarity with SOX is a plus). • Experience with environment promotion, change management (ITIL/ServiceNow), and writing clear, professional documentation. • Excellent communication and stakeholder engagement—able to translate complex technical issues into concise updates. Preferred Qualifications • Experience with other MFT platforms (IBM Sterling, GoAnywhere, MOVEit) and migration/consolidation projects. • Cloud integration (Azure/AWS), private endpoints, Key Vault/CyberArk, ExpressRoute, storage services (S3/Azure Blob). • AD/LDAP integration with EFT; MFA/SSO patterns. • Performance tuning and capacity planning for high volume, customer facing transfers.