Information Technology Business Analyst II

Job Description: Performs complex to highly complex business analysis work. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. Essential Job Functions: • Facilitates the resolution of service requests. • Monitors system integration and user acceptance testing prior to implementation. • Assists developers, systems analysts, or customers on system applications, software, and hardware. • Provides production support to users of systems and applications, including on-site support as needed. • Develops and/or reviews complex system documents to convey business requirements and support efficient system design. • Analyzes user requirements, procedures, and problems to automate or improve STRM. Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them. • Analyzes program policies and procedures to determine their effect on STRM. • Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. • Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems. • Develops training curriculum and conducts formal training sessions covering STRM. • Develops the design and/or review of test cases, processes change requests, and manages a project’s scope, acceptance, installation, and deployment. • May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes. • May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners. • Participates in and may lead oversight of the STRM Business Team. • Maintains confidential and sensitive information. Minimum Qualifications: • Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field. • Three to five years of relevant work experience in business analysis. Preferred Qualifications: • Six or more years of relevant work experience related to business analysis. • Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry. • Experience in project work involving Microsoft Power Platform tools and applications. • Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization. • State agency database/application experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Abhinaya Email: abhinaya.s@ustechsolutionsinc.com Internal Id: 25-54508