Lead Business Analyst

Start Date: ASAP Contract Length: 6 Months (extensions likely until 2027) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 A key leadership opportunity to drive digital transformation through customer portal upgrades for a major financial services organisation. The role bridges business and technology across an entire programme, ensuring strategic alignment and delivery of tangible value across multiple projects. Key Responsibilities • Lead and coordinate business and technical analysis across project streams • Define and standardise analysis frameworks, documentation templates, and governance models • Facilitate workshops to elicit and prioritise business requirements • Oversee requirements traceability and stakeholder alignment • Manage process design, business modelling, and continuous improvement • Analyse data to identify insights supporting decision-making • Deputise for Project/Programme Leads when required • Support solution design and implementation with CX and technical teams • Maintain consistent and high-quality project documentation • Ensure adherence to client methodologies (Agile, Waterfall & Hybrid) Required Skills: • 10+ years’ experience in business analysis • Demonstrated leadership of analysis & customer experience teams • Pensions & Bonds Industry experience • Skilled in business process modelling, data analysis, and requirements management • Excellent communication and stakeholder engagement capabilities • Strong understanding of change management principles • Worked on Sapiens SCM & PEGA related projects / knowledge of systems Desired Skills: • Experience with BTS Pension Services & Unisure Migrations