Lead Business Analyst

The Lead Business Analyst is a strategic and people-focused role responsible for elevating the quality, consistency, and impact of the Business Analyst team. This position blends mentorship, analytical leadership, and cross-functional collaboration to ensure high-quality requirements, streamlined processes, and effective communication between business and technical stakeholders. You will guide a talented team of 8-10 Business Analysts, shape BA standards and best practices, and help deliver enterprise-wide solutions that support organizational goals and improve operational efficiency. Key Responsibilities 1. Business Analysis Standards & Requirements • Establish, promote, and maintain consistent BA practices, templates, and documentation standards. • Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements). • Oversee requirement validation to ensure both business and technical needs are fully addressed. • Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality. • Ensure timely and complete delivery of BA artifacts to support project timelines and milestones. • Promote testing approaches that address functional, non-functional, and data requirements. 1. Collaboration, Facilitation & Stakeholder Alignment • Foster strong collaboration across business units, IT teams, vendors, and stakeholders. • Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs. • Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making. • Support change management efforts through consistent and proactive stakeholder communication. • Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum. 1. Communication & Presentation • Demonstrate exceptional written and verbal communication skills. • Translate complex business needs into clear, concise, and actionable requirements and documentation. • Tailor communication for executives, technical teams, and end users to ensure shared understanding. • Present findings, recommendations, and project updates to senior leadership with clarity and confidence. • Produce high-quality documentation that is accurate, structured, and easy to understand. 1. Team Leadership, Coaching & Continuous Improvement • Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence. • Identify improvement opportunities through process analysis, team feedback, and project outcomes. • Recommend and help implement improvements to BA practices to increase efficiency and consistency. • Ensure alignment with leadership and team members before introducing new methodologies or practice changes. • Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness. • Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality. Qualifications Required • Bachelor’s degree in business, Information Technology, or a related field • 7+ years of experience as a Business Analyst, including 3+ years mentoring or leading analysts • Outstanding written and verbal communication skills • Strong understanding of requirement elicitation, documentation, and process modeling • Proven experience with Agile methodologies (Scrum and/or Kanban) • Excellent facilitation and stakeholder engagement skills • Experience working with enterprise-level applications or multi-module systems • Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar Preferred • Experience guiding BA practice standards or supporting BA Centers of Excellence • Experience with data governance, data integration, or data quality initiatives • Familiarity with testing methodologies and ALM or automated testing tools • Strong analytical and problem-solving skills, including the ability to use data to drive insights Skills & Competencies • Leadership and mentoring abilities • Exceptional communication and presentation skills • Strong analytical and process improvement mindset • Excellent stakeholder engagement and facilitation capabilities • High attention to detail and commitment to quality • Ability to manage multiple priorities and support projects concurrently • Proficiency with Microsoft Office Suite and process modeling tools Qualifications Business Analysis: Expert level knowledge in business analysis functions (requirements, stakeholder management, testing, etc.) - Required: 10 years Leadership: Strong leadership and mentoring skills, with experience leading and guiding experienced teams - Required: 7 years Communication: Effectively conveying ideas to both technical and non-technical teams at various levels of an organization - Required: 7 years Stakeholder Management: Ability to build and maintain working relationships with key stakeholders within the organization - Required: 7 years Support: Guide and help experienced professionals in achieving their goals and support in removing obstacles - Required: 7 years