Logistics Operations Manager

International Logistics Operations Manager Ready to help redefine global shipping and make international commerce seamless? We’re looking for an experienced International Logistics Operations Manager to build world-class transportation solutions and elevate my clients global supply chain. In this role, you’ll oversee third-party small-parcel partners in a cross-dock open-and-inspect environment, drive operational excellence, ensure compliance, and lead continuous improvement across our international network.You • Build and optimize operational processes with third-party logistics partners (staffing, parcel screening, automation, facility setup). • Ensure strict adherence to SOPs and keep documentation updated with learnings and best practices. • Serve as the SME for Dangerous Goods, Export Compliance, and industry/carrier standards. • Drive seamless package flow across domestic and international carriers—visibility, handoff, returns, and chain-of-custody accountability. • Manage daily cross-dock operations and vendor relationships, including consolidation and liquidation partners. • Track cycle time, lead time, quality, and cost metrics; collaborate with partners to deliver continuous performance improvement. • Own partner SLAs—quality, cost, productivity—and provide clear reporting and action plans. • Conduct operational assessments, lead process improvements, and ensure standard work adoption. • Champion innovation in processes and technology. • Collaborate with program managers, product teams, and business leaders to advance key initiatives. • Forecast volume changes and work with partners to adjust operations and control costs. • Troubleshoot operational issues (claims, exceptions, customer queries, misroutes). • Lead internal and external Quarterly Business Reviews to ensure KPIs exceed targets.Skills • 5+ years in logistics, supply chain, transportation, or warehousing. • 3+ years vendor/partner management with strong relationship-building skills. • Deep understanding of cross-docking, fulfilment, or process consulting. • Strong data literacy and ability to drive decisions through KPIs and analytics. • Experience with Lean/Six Sigma methods and tools. • Programme/project management experience in global or matrixed environments. • Excellent negotiation, communication, and stakeholder management. • Familiarity with logistics tools/platforms (Tableau, Jira, Salesforce, SQL a plus). • Bachelor’s degree in Business, Supply Chain, Logistics, or related field; MBA preferred.Preferred • IATA Dangerous Goods Handling/Acceptance certification. • Lean Six Sigma Green/Black Belt. • Experience managing international shipping or logistics programmes. • Knowledge of marketplace dynamics, global e-commerce, and international regulations. If you’re passionate about logistics innovation, partner leadership, and driving operational excellence on a global scale, we’d love to hear from you.