MAC Specialist

Seeking a Data Center Tech / Mac devices (Mac Studio, Mac Pro, Mac Mini or similar Apple hardware in the data center) engineer to work in a client's data center in Kent, WA. Our client is a global SaaS firm with >12k employees and >200 SaaS products. This is a 6 month contract, likely to extend and/or convert. > No third party candidates, no 1099, and no C2C candidates will be considered. > W2 hourly pay is $33/hour. > Capstone provides medical, dental and a Roth IRA as benefits, and contributes $$ to your medical premium (many plan options). > Onsite location: 6906 S 204th St Kent, WA 98032, USA We are seeking a highly skilled Data Center Technician to support and maintain our Mac-based compute infrastructure and associated data center environments. The ideal candidate will have hands-on experience managing Mac devices at scale, ensuring uptime, optimizing performance, OnDemand upgrade/downgrades, and supporting production workloads. In addition, this role requires a solid understanding of networking fundamentals, particularly switching technologies used in modern data center environments. This is a hybrid role where responsibilities are split between Mac hardware operations (primary) 80% and network operations support (secondary) 20%. Key Responsibilities Primary: Mac/Server Infrastructure Operations • Deploy, rack, cable, and maintain Mac Studio, Mac Pro, Mac Mini or similar Apple hardware in the data center. • Perform diagnostics, troubleshooting, and repairs on Apple devices (hardware and basic OS-level issues). • Manage device imaging, configuration, firmware updates, and lifecycle operations. • Monitor system health, handle incident response, and support operational uptime SLAs. • Maintain accurate asset records, labeling, inventory, and documentation. • Work closely with platform/engineering teams to support CI/CD, build pipelines, and workloads running on Mac fleets. • Ilo administration for HP and Dell Machines Secondary: Data Center & Networking Support • Assist with installation, configuration, and troubleshooting of network switches (Arista, Juniper, etc.). • Perform structured cabling (fiber and copper), patching, tracing, and labeling. • Participate in switch upgrades, port provisioning, VLAN configurations, and basic L2 troubleshooting. • Support network connectivity for compute hardware, out-of-band management, PDUs, and KVM components. • Work with network engineering to escalate and resolve complex issues. • Ensure compliance with data center standards: airflow, cable management, rack power distribution, and space planning. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Required Qualifications • 3+ years of experience in data center operations or hardware support roles. • Hands-on experience with Mac hardware (Mac Studio/Mini/Pro) in production or lab environments. • Strong understanding of racking, stacking, cabling, and general data center best practices. • Working knowledge of network switches, Ethernet standards, and basic L2 protocols. • Experience with ticketing systems, documentation, asset tracking tools. • Ability to lift and move equipment (up to ~50 lbs) and work in data center environments. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Preferred Qualifications • Familiarity with Jamf, automation workflows for Mac devices. • Basic knowledge of TCP/IP, VLANs, link aggregation, and network troubleshooting. • Experience with remote management tools (IPMI, iDRAC, Lights Out, etc.). • Understanding of OS imaging, basic scripting (Python/Bash), or automation is a plus. • Past experience supporting build farms, developer infrastructure, or similar environments. • Should be aware of Agile practices and Servicen-now/Wolken ticketing system aware \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Soft Skills • Strong communication and documentation abilities. • Excellent problem-solving and troubleshooting skills. • Ability to work independently and collaborate across engineering, networking, and data center teams. • Highly organized; ability to manage multiple tasks simultaneously. Interested? Apply with your resume.