Market Data Infrastructure & Electronic Trading Support Engineer

We’re looking for a Market Data Infrastructure & Electronic Trading Support Engineer to support and enhance critical market data environments and electronic trading infrastructure. This individual will play a key role in system monitoring, infrastructure support, project coordination, and ensuring the integrity and reliability of market data services across the organization. Responsibilities • Provide IT support related to Market Data issues including DACS, TREP, and related platforms • Track and manage support requests through JIRA • Perform process and job restarts as needed • Support and maintain Market Data and Electronic Trading infrastructure environments • Monitor and maintain market data back-end infrastructure to ensure maximum uptime and operational efficiency • Partner with Market Data teams and external vendors to implement new services and solutions • Ensure the quality, integrity, and delivery of real-time, end-of-day, and security master market data across the organization • Proactively monitor infrastructure components and troubleshoot connectivity, redundancy, and reliability issues • Create and maintain technical documentation, support procedures, and troubleshooting guides in Confluence • Coordinate with internal and external auditors to provide necessary documentation and audit evidence • Develop and manage monitoring, alerting, and escalation procedures for Market Data and Electronic Trading systems • Produce system health and utilization reporting • Work closely with infrastructure, development, and business teams to support new implementations and ongoing production support • Analyze technical requirements and provide design and implementation recommendations aligned with company standards and best practices • Coordinate Market Data and Electronic Trading related projects from planning through execution • Plan and execute system upgrades, patching, and infrastructure improvements • Conduct budget analysis, ROI studies, and project status reporting • Design and implement automation scripts to streamline manual operational tasks • Collaborate with local and global IT teams to support both short- and long-term initiatives Required Skills & Experience • 5–9 years of experience supporting Market Data environments • Strong understanding of Market Data technologies, infrastructure design, engineering, and troubleshooting • Experience with: • LSEG Refinitiv Real Time Data System (RTDS/TREP) • Tibco Rendezvous & Rendezvous Router • Bloomberg technologies including Terminal, API, Server API, and BPipe • Market Access platforms such as Tradeweb, ION, or Fidessa • Experience supporting Windows and Linux/RedHat environments • Scripting experience with Unix Shell; PowerShell and Python are a plus • Strong networking fundamentals including switching, routing, firewalls, NATing, proxies, and multicast concepts • Ability to communicate complex technical concepts to both technical and non-technical stakeholders • Strong organizational, multitasking, and problem-solving skills • Experience working independently in fast-paced, high-availability environments Education • Bachelor’s degree in Computer Science, MIS, or a related field preferred