Master Data Analyst

Position Summary The Customer Master Data Analyst is responsible for ensuring the accuracy, consistency, and integrity of customer master data within CRM and related enterprise systems. This role supports the development of a unified, reliable customer data foundation to enable accurate reporting, analytics, and informed business decision-making. Key Responsibilities • Analyze, maintain, and cleanse customer master data within CRM systems to ensure accuracy, consistency, and completeness. • Review and audit incoming data requests to validate accuracy and completeness prior to production, as well as assess existing data for quality issues. • Lead and support data integration initiatives in alignment with governance standards and business rules, including collaboration with IT on system implementations, user acceptance testing (UAT), and large-scale process improvement efforts. • Utilize data and analytics tools (e.g., SAP, SharePoint, MS Access, Alteryx, or similar platforms) for data analysis, transformation, and system updates. • Develop, implement, and enforce data governance standards in partnership with internal stakeholders. • Define, monitor, and report on data quality metrics to ensure ongoing CRM data integrity. Qualifications • Bachelor's degree from an accredited institution with a minimum of 2 years of relevant experience • Proficiency in Microsoft Office applications • Strong attention to detail with experience in data entry, analysis, and validation • Excellent written and verbal communication skills • Experience with SAP or similar ERP systems is a plus Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.