OnBase Engineer (Hl7 & Healthcare Background)

Job Title: OnBase Engineer Job Duration: Long-Term Contract Job Location: Remote Responsibilities: • Advanced knowledge of Workflow configuration and administration, including: o  Queue creation and logic-based routing o  Workflow triggers and custom actions o  Timer configuration within Unity Management Console • Proven experience with: o  Administering and troubleshooting timer-based logic using the Unity Management Console o  Managing Windows Services associated with timer execution (e.g., OnBase Scheduler Service, Unity Scheduler Service) o  Diagnosing timer-related failures using OnBase Diagnostics Console and system logs Document Imaging and Import Process Configuration • Proficiency in configuring and troubleshooting multiple document import methods: o  Document Import Processor (DIP) o  Document Retention Import Processor (DRIP) o  Electronic Data Interchange (EDI) • Skilled in managing automated and scheduled ingestion workflows (e.g., lockbox files, remittance uploads, invoice batch imports) • Able to analyze indexing logic, validate file mappings, and resolve ingestion-related issues • Experience supporting AP workflows and intake routines tied to vendor file processing User and Access Management • Configuration and management of user accounts and roles • Security group and permission structure design • Activity audit and access monitoring for sensitive queues Issue Triage and Error Resolution • Resolution of processing failures, including: o  Workflow halts o  DIP or ingestion errors o  Document mismatch or misindexing • Use of OnBase diagnostics tools, Event Viewer, and server logs • Coordination with Epic and platform teams for cross-system issues Project Support and Communication Support Ticket Management • Triage and respond to tickets across departments • Prioritize based on impact and complexity • Log detailed actions and resolutions in platforms like ServiceNow or Cherwell Project Integration • Support with folder and queue configurations, routing setups, and testing • Validate deliverables through TST/UAT • Attend project meetings and track technical action items Healthcare-Specific Proficiencies (Preferred but Not Required) HL7 Integration and Message Processing • Configuration of HL7 import processes mapped to Document Types and AutoFill Keyword Sets • Setup and management of HL7 message templates and field/segment mappings • Knowledge of HL7 structures including PID, PV1, and message types like ADT^A01 and ORM^O01, MDM etc HIM Workflow Proficiency • Configuration of content conditioning workflows for document classification and routing • Design of document correction workflows for re-indexing and HIM validation with permissions control • Chart and MPI-based document management to ensure accurate patient-document association Integration with Epic Systems • Experience configuring DIP queues and indexing logic for Epic Chart Search • Familiarity with OnBase Application Enabler within Epic Hyperspace • Support for HL7 record consistency between OnBase and Epic Please share the resumes at Akondhalkar@parkar.digital