OpenTelemetry SME

About us: Intuitive is an innovation-led engineering company delivering business outcomes for 100’s of Enterprises globally. With the reputation of being a Tiger Team & a Trusted Partner of enterprise technology leaders, we help solve the most complex Digital Transformation challenges across following Intuitive Superpowers: Modernization & Migration • Application & Database Modernization • Platform Engineering (IaC/EaC, DevSecOps & SRE) • Cloud Native Engineering, Migration to Cloud, VMware Exit • FinOps Data & AI/ML • Data (Cloud Native / DataBricks / Snowflake) • Machine Learning, AI/GenAI Cybersecurity • Infrastructure Security • Application Security • Data Security • AI/Model Security SDx & Digital Workspace (M365, G-suite) • SDDC, SD-WAN, SDN, NetSec, Wireless/Mobility • Email, Collaboration, Directory Services, Shared Files Services Intuitive Services: • Professional and Advisory Services • Elastic Engineering Services • Managed Services • Talent Acquisition & Platform Resell Services About the job: Title: OpenTelemetry SME Start Date: Immediately # of Positions: 1 Position Type: Contract Location: Remote across USA/ Canada Scope: Develop strategic architecture and approach to centralize an observability tool suite around open Telemetry. Resourcing Needs: Looking for strategic resources with Data Integration & Observability Tool strengths (Primary: Open Telemetry) Job Summary We are seeking a highly skilled and passionate OpenTelemetry Subject Matter Expert to lead our observability initiatives. As an SME, you will provide deep technical guidance on OpenTelemetry instrumentation, architecture, and integration across distributed systems. You’ll collaborate with engineering, DevOps, and product teams to ensure robust telemetry pipelines and actionable insights. Key Responsibilities • Lead the design and implementation of OpenTelemetry-based tracing, metrics, and logging solutions. • Define best practices for instrumentation across microservices and cloud-native applications. • Collaborate with teams to integrate OpenTelemetry with observability platforms (e.g., Prometheus, Grafana, Jaeger, Zipkin, Datadog). • Conduct training sessions and workshops to upskill teams on OpenTelemetry usage. • Review and validate telemetry data for completeness, accuracy, and performance impact. • Stay current with OpenTelemetry project updates and contribute to internal tooling improvements. • Troubleshoot and optimize telemetry pipelines for scalability and reliability. Qualifications • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. • 5+ years of experience in observability, DevOps, or backend engineering. • Proven expertise in OpenTelemetry and distributed tracing. • Strong understanding of telemetry data formats (OTLP, JSON, protobuf). • Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes). • Excellent communication and documentation skills.