Adroit People Limited (UK)
Pega Business Analyst
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Pega Business Analyst in Telford, UK, on a contract basis, offering competitive pay. Requires 5–9+ years of BA experience, 3–5+ years on Pega 8.x, strong skills in DCO, user stories, and Agile methodologies.
🌎 - Country
United Kingdom
💱 - Currency
£ GBP
-
💰 - Day rate
Unknown
-
🗓️ - Date
March 4, 2026
🕒 - Duration
Unknown
-
🏝️ - Location
On-site
-
📄 - Contract
Unknown
-
🔒 - Security
Unknown
-
📍 - Location detailed
Telford, England, United Kingdom
-
🧠 - Skills detailed
#Compliance #Documentation #Pega #Jira #DevOps #Business Analysis #Kafka (Apache Kafka) #LSA (Latent Semantic Analysis) #REST (Representational State Transfer) #Security #UAT (User Acceptance Testing) #Stories #Azure DevOps #Data Integration #Azure #Scala #Agile
Role description
Role: Pega Business Analyst
Location: Telford, UK
Contract Position
Key Responsibilities
Business Analysis & Requirements
· Lead discovery, DCO/JAD sessions, and stakeholder workshops to elicit business needs.
· Decompose business outcomes into epics, features, and INVEST-grade user stories with clear acceptance criteria.
· Define case types, stages/steps, data model, personas, channels, and journey maps.
· Document “as-is” and “to-be” processes; create process flows, UI mockups/wireframes, and decision tables/trees.
Solutioning & Governance
· Collaborate with LSA/SSA to ensure requirements are feasible, scalable, and guardrail-compliant.
· Maintain product backlog, prioritize with Product Owner, and ensure traceability from requirements to test cases.
· Support creation of MVP scope, release roadmap, and non-functional requirements (NFRs: performance, security, audit, accessibility).
Agile Delivery
· Drive sprint ceremonies (backlog refinement, sprint planning, reviews, and retrospectives).
· Validate builds against acceptance criteria; support UAT planning, execution, and sign-off.
· Manage change requests, impact assessments, and stakeholder communication.
Data, Integration & Compliance
· Work with architects on integration needs (REST/SOAP, MQ/Kafka), data contracts, and mapping.
· Define reporting/analytics needs (reports, dashboards), audit/compliance, and retention policies.
· Ensure alignment with regulatory standards relevant to the domain (e.g., BFSI/Public Sector/Healthcare).
Required Skills & Qualifications
· 5–9+ years as a BA, with 3–5+ years on Pega 8.x programs.
· Strong hands-on with DCO, user story writing, acceptance criteria, and backlog management (Jira/Azure DevOps).
· Solid understanding of Pega concepts: case lifecycle design, stages/steps, routing, SLAs, data pages, decision rules, UI flows, and reporting at a conceptual level.
· Experience crafting process maps (BPMN), journey maps, and UI mockups (e.g., Figma/Balsamiq).
· Proven stakeholder management; ability to translate business goals into measurable outcomes/KPIs.
· Excellent communication, documentation, and facilitation skills.
Role: Pega Business Analyst
Location: Telford, UK
Contract Position
Key Responsibilities
Business Analysis & Requirements
· Lead discovery, DCO/JAD sessions, and stakeholder workshops to elicit business needs.
· Decompose business outcomes into epics, features, and INVEST-grade user stories with clear acceptance criteria.
· Define case types, stages/steps, data model, personas, channels, and journey maps.
· Document “as-is” and “to-be” processes; create process flows, UI mockups/wireframes, and decision tables/trees.
Solutioning & Governance
· Collaborate with LSA/SSA to ensure requirements are feasible, scalable, and guardrail-compliant.
· Maintain product backlog, prioritize with Product Owner, and ensure traceability from requirements to test cases.
· Support creation of MVP scope, release roadmap, and non-functional requirements (NFRs: performance, security, audit, accessibility).
Agile Delivery
· Drive sprint ceremonies (backlog refinement, sprint planning, reviews, and retrospectives).
· Validate builds against acceptance criteria; support UAT planning, execution, and sign-off.
· Manage change requests, impact assessments, and stakeholder communication.
Data, Integration & Compliance
· Work with architects on integration needs (REST/SOAP, MQ/Kafka), data contracts, and mapping.
· Define reporting/analytics needs (reports, dashboards), audit/compliance, and retention policies.
· Ensure alignment with regulatory standards relevant to the domain (e.g., BFSI/Public Sector/Healthcare).
Required Skills & Qualifications
· 5–9+ years as a BA, with 3–5+ years on Pega 8.x programs.
· Strong hands-on with DCO, user story writing, acceptance criteria, and backlog management (Jira/Azure DevOps).
· Solid understanding of Pega concepts: case lifecycle design, stages/steps, routing, SLAs, data pages, decision rules, UI flows, and reporting at a conceptual level.
· Experience crafting process maps (BPMN), journey maps, and UI mockups (e.g., Figma/Balsamiq).
· Proven stakeholder management; ability to translate business goals into measurable outcomes/KPIs.
· Excellent communication, documentation, and facilitation skills.
