PMO Officer (Analytics & Reporting)

PMO Officer (Analytics and Reporting) Ref: RPL000575-2 Salary: £36,363 p.a. plus benefits 37 hours per week Fixed term contract – Until February 2027 Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Your next role You’ll turn programme data into clear and reliable insight by developing dashboards, reporting frameworks and performance metrics, and producing timely reports on progress, risks, issues, benefits and dependencies. With experience in programme or performance reporting, you’ll bring strong analytical skills, attention to detail and confidence using Excel, Sharepoint and similar tools. You’ll validate data, track benefits and risks, support assurance reviews and provide clear commentary to inform decision-making. Methodical and collaborative, you’ll work accurately to deadlines and help refine PMO reporting tools and processes. Key Responsibilities • Support the design, development and maintenance of reporting frameworks, dashboards and performance metrics. • Collect and validate data from projects and workstreams, ensuring quality, consistency and accuracy. • Produce regular performance reports for programme governance forums, covering milestones, risks, issues, benefits and interdependencies. • Track benefits realisation against agreed plans, highlighting gaps or risks to delivery. • Maintain risk registers, issue logs and dependency trackers, escalating concerns where appropriate. • Support assurance reviews and health checks by providing accurate data and evidence. • Provide commentary and insight to explain performance trends, anomalies and risks. • Assist in facilitating performance review meetings and workshops. • Contribute to continuous improvement by suggesting refinements to reporting tools, processes and templates. Knowledge and Experience • Experience of working in a project, programme or reporting role in a complex environment. • Strong analytical skills, with the ability to interpret data and identify trends or anomalies. • Familiarity with reporting and data visualisation tools (e.g. Excel, Power BI). • Knowledge of project and programme management methodologies and governance frameworks. • Good written and verbal communication skills, able to present information clearly to different audiences. • Ability to work with accuracy and attention to detail while meeting deadlines. • Proactive and collaborative approach, with the ability to build effective working relationships. • Awareness of local government or wider public sector context is desirable. You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”). Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you. Please see our Vision and Values page for more details. Please see our new Swindon Plan. Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you. Your next steps Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion. For further information about the role please contact Glenn Parlour, Senior PMO Officer on ParlourG@swindon.gov.uk Previous applicants need not apply. We reserve the right to close this vacancy early so would encourage early applications If you are experiencing technical issues submitting your application, please email resourcing@swindon.gov.uk