Policy & Data Analyst (Housing)

Job Description We are looking for a proactive individual with excellent attention to detail to provide invaluable support to us while we focus on driving improvements in the Housing Service. We have just been awarded a C2 consumer grade from the Social Housing Regulator, which is a strong result demonstrating our compliance with national standards. We are now committed to driving the improvements identified during the inspection process, and the Policy & Data Analyst will be key to helping us achieve this. To deliver these improvements, good processes and quality data are needed; we are looking for a positive, practical and motivated individual to evaluate and configure policies and deliver accurate data to our stakeholders and the Regulator; identifying inefficiencies and improving processes along the way. This varied role will be responsible for: • Researching the best performing authorities to advise on gaps in housing policy, process and data, and make recommendations • Developing a Smartsheet policy database, undertaking user acceptance testing, where legislative changes and / or expiration dates trigger a programme of reviews going forward. • Developing opportunities and tools for capturing feedback from service users • Undertaking process reviews of, for example, how the service responds to complaints and how the service is managing freedom of Information or subject access requests. • Collating, integrity checking and reporting on data from internal information management systems to inform Regulatory returns and internal performance monitoring. You will bring experience, organisational skills and effective stakeholder engagement and, whilst a background in housing is beneficial, we are looking for someone with an insightful approach, a talent for leveraging AI tools and the ability to deliver results at pace. What we can offer: • A variety of learning and development opportunities via a range of sources and methods • Access to the highly valued Local Government Pension Scheme (LGPS) • Additional Voluntary Contribution (Shared AVC) Scheme • Agile and Flexible working • Annual leave purchasing scheme • Annually negotiated pay and award progression • Confidential advice and support via an Employee Assistance Programme • Cycle to Work Scheme • Family friendly policies • Flexible Bank Holidays • Free swimming at CCC swimming pools • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time) • Gym Membership salary sacrifice scheme • Home & Electronics salary sacrifice scheme • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more • Professional Membership Fees paid for, dependent on role • Relocation Assistance may be payable in approved cases • Staff reward and recognition framework- including annual staff awards ceremony • Subsidy for public transport • Your Care dynamic wellbeing platform Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch. Working Pattern: Monday - Friday Contract: Fixed Term/ Secondment – maternity cover 1 May 2026 Salary: £37,280 - £41,771 per annum (City Pay Band 5), pro rata for part time. Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly. More Information: You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy. If you would like an informal chat, please contact Catherine Buckle on 01223 457261 or email catherine.buckle@cambridge.gov.uk Application Process: To be considered for this role, please click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’. • For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed. Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.