Portfolio & AI Analyst

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Portfolio & AI Analyst in Vienna, VA/Hybrid. Role Description Improve how Lending work gets done by connecting tools, data, and workflows across the portfolio. This role focuses on making ServiceNow, Azure DevOps, and Power BI work together to support intake, execution, and decision-making, while introducing practical AI solutions that simplify work and accelerate delivery. Success equates to simpler workflows, better visibility, and strong tool adoption across teams. Tool Integration & Flow • Connect ServiceNow, Azure DevOps, and Power BI • Enable end-to-end visibility from intake to delivery • Reduce duplication and manual effort • Create a single view of portfolio work Portfolio Ways of Working, Governance & AI • Align tools to support prioritization, sequencing, and delivery governance • Improve visibility into dependencies, risks, and progress • Embed agile workflows through consistent tool usage • Introduce AI into intake, reporting, and planning to improve decisions AI, Automation & Tool Optimization • Deliver simple, high-value solutions such as copilots for intake, reporting, and analysis • Implement automated workflows or agents • Enable AI-driven insights and dashboards • Improve tools to support planning, roadmaps, and execution tracking Enablement & Adoption • Drive team adoption of tools and AI • Provide training, templates, and job aids • Coach teams on applying tools in real scenarios • Increase consistency and self-service usage Stakeholder Partnership • Partner across Product, PMO, and Technology • Communicate clear, practical solutions • Continuously improve based on feedback SKILLS & REQUIREMENTS • Experience with Azure DevOps, ServiceNow, Power BI, or similar tools • Experience improving workflow from intake to delivery • Hands-on experience with tool configuration, automation, or AI tools • Strong enablement, communication, and simplification skills • Experience in cross-functional environments • Agile / Lean certifications (e.g., SAFe, Lean Portfolio Management, PMP) • Agile / Lean certifications (SAFe, LPM, PMP) • Experience with Power BI or similar reporting/visualization tools • Power BI or similar visualization tools • Experience with low-code / no-code platforms or workflow automation tools • Low-code / no-code automation experience • Foundational AI certifications (e.g., Microsoft Azure AI Fundamentals or similar) • AI certifications (e.g., Azure AI Fundamentals) • Experience building or experimenting with AI agents, copilots, or automation frameworks • Experience building copilots, agents, or automation solutions • Experience in change management, training, or capability development • Background in change management or capability development • 10+ years exp • ServiceNow + Azure DevOps + Power BI – integrating platforms to connect intake, delivery, and reporting • Tool integration & workflow automation – building end-to-end workflows across systems to reduce manual effort • Power BI / data visualization – creating dashboards for portfolio visibility, metrics, and decision-making • AI / automation solutions – building copilots, agents, or AI-driven insights to improve processes • Agile tools & delivery (ADO, JIRA, etc.) – supporting backlog, execution, and governance workflows • ow-code / no-code & platform configuration – hands-on experience customizing tools and enabling automation Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570. Drug testing may be required; please contact a recruiter for more information. #LI-DNI