Pre-Owned Business Specialist

Benefits: Medical, Dental, and Vision coverage Duration: Long term contract (12 months with possible renewal) • This role is exempt from Overtime Schedule: Hybrid work schedule; Mon, Tue and Wed in office week 1. Tue and Wed week 2. Location: Atlanta, GA Corestaff is the official MSP resourcing partner for Porsche Cars North America for contractor positions operating and managing their nationwide contingent workforce program. The candidate selected for this role will be an employee of Corestaff with a placement at Porsche Cars North America in Atlanta, GA. • Must have great administrative skills and the ability to create reports • Preferred candidate has an analytical background and is a pro with Excel • Attention to detail, learning multiple platforms, ability to aggregate information across platforms • Quantitative background to track CPO data across platforms • Ability to turn raw data sets into a data visualization Position overview This position is responsible for supporting the Retail Development Pre-Owned Business Department with the processing of Porsche Approved Warranty (PAW) products including, but not limited to, Certified Pre-Owned Warranties. The role is tasked with the review, and continued development, of standard operating procedures regarding PAW product offerings. This includes optimizing daily/weekly/monthly reporting, sales analysis, and dealer communication. The role will also be responsible for our Porsche Approved Certified Pre-Owned Compliance (CPO) Audits, ensuring the integrity of the CPO program. Primary responsibilities: • Serve as the liaison between PCNA and Porsche Dealer Network for PAW inquiries. • Analyze data sets to extract insights and trends that contribute to informed decision-making. • Identify patterns and correlations to support business objectives. • Process CPO+1 Cancellations. • Create Porsche Approved Warranty sales analysis reports. • Perform CPO compliance audit(s) and reporting • Create process maps and workflow diagrams to illustrate current and proposed processes. • Maintain comprehensive operational documentation for the department. • Assist in the development and communication of Porsche Approved warranty processes and procedures. • Seek to further automate reporting and record keeping. • Provide recommendations for business process optimization. • Assess potential risks and develop mitigation strategies. • Research, address, and respond to CPO & Porsche Approved Warranty system tickets. Education: • Bachelor’s degree in Business, Economics, Finance, Information Technology, Statistics or equivalent. Experience: • 1-3 years of experience in Business Analysis. • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools such as MicroStrategy, Tableau, or PowerBI. Skills: • Commitment to excellence -- quality driven. • Detail oriented analytical skills with a high degree of accuracy. • Experience with Business Intelligence tools. • Strong communication skills – both written and verbal. • Ability to interact with all levels of the organization in a team environment. • Knowledge of industry-specific regulations and compliance standards. Competencies: • Proven experience as a Business Analyst in a corporate environment. • Strong analytical and problem-solving skills. • Excellent written and verbal communication skills. • Familiarity with project management methodologies. • Proficiency in data analysis tools and techniques. • Knowledge of business process modeling and documentation. Percentage of required travel: 0%