Process Business Analyst

My client is currently looking for a Commercial Process Business Analyst to sit at the heart of our global Go-To-Market (GTM) transformation. You will translate process designs into real, working solutions across Salesforce Revenue Cloud, Informatica MDM and our wider GTM tech stack, working with stakeholders in 28+ countries, with a particular emphasis on renewals and in-life lifecycle processes in the channel. You will sit between Global Process Owners (GPOs), IT, regional teams and channel stakeholders (distributors, partners), turning process intent into clear requirements, robust testing and successful rollouts. This is a hands-on, delivery-focused role for someone who enjoys structure, can work independently, and is comfortable moving between business and systems detail, especially in the context of partner-led renewals. Essential experience • 3–5 years as a Business Analyst, Process Analyst or Functional Consultant in a complex B2B technology, SaaS or operations environment. • Strong experience mapping business processes (L2/L3) and converting them into clear, structured requirements. • Hands-on UAT experience: designing test cases, coordinating testers, managing defects and sign-off. • Proven track record working with multiple stakeholder groups (regional business teams, IT and external partners) at the same time. • Practical exposure to renewals management, customer lifecycle or in-life revenue processes, ideally in a channel or indirect sales environment. • Excellent written communication: you are comfortable producing process docs, requirements and status updates that others can rely on. • Comfortable working with ambiguity and incomplete information; you know how to structure work and keep delivery moving. Nice to have • Experience with Salesforce Sales Cloud and/or Revenue Cloud (CPQ) or similar CRM/CPQ platforms, including renewals or subscription/contract processes. • Familiarity with B2B GTM processes such as lead management, opportunity management, quoting, renewals management, order management or partner management. • Experience working alongside a systems integrator on an enterprise transformation programme. • Experience in a channel-led business (e.g. distributors, resellers, MSPs) where renewals are executed through partners. • Exposure to Global Process Owner or process governance models. • Experience with tools such as Lucidchart, MIRO or Visio (process mapping) and Jira/Confluence (requirements and defects) If this role looks of interest, your currently looking for your next contract and have the correct skills then please send your CV and CALL NOW for more information as this is an urgent role and my client can interview this week with a view to someone starting ASAP.