Process and Reporting Business Analyst (Remote)

Role: Process and Reporting Business Analyst Client: ICANN Location: Remote with frequent travel to Los Angeles Duration: Long Term Contract Compensation: $60.00 - 70.00/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in US If interested, please contact Margot Parsons at mparsons@inspyrsolutions.com or call 714-465-5478 Role Summary: The Process and Reporting Business Analyst will support the delivery of the New gTLD Program by developing and optimizing processes and tools to manage the program management and governance processes. Additionally, the Business Analyst will collaborate across the program to develop reporting templates and tools to provide visibility to program status, application metrics, and other reporting needs. This role will report to the Program Leadership Team and will work closely with resources across the various projects within the broader program. Key Responsibilities & Duties: • Support the Program Leadership Team in the governance and reporting processes within the program • Support ICANN subject matter experts in assessment of evaluation issues for escalation through governance processes, including drafting of problem statement, resolution options and documentation of work completed to date to resolve issues. • Develop processes and detailed procedures to document ways of working, where current gaps in process documentation exist. • Develop tools to support efficient and effective execution of team activities, in alignment with larger system capabilities to ensure streamlined delivery of processes • Assess and become fluent with governance processes and ICANN internal ways of working to support the development of streamlined processes. • Provide coordination and tracking of reporting activities across the program, ensuring consistency of metrics and reporting. • Manage the overall metrics and reporting requirements documentation across the program and track metrics included in various reports • Develop reports, dashboards, and other reporting tools needed to support the requirements of the program. • Coordinate and communicate effectively across multiple project teams and functions to support delivery of processes. • Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations. Education and Experience Requirements: • Bachelor's degree and minimum of 3 years of experience in a business analyst role • Experience as a business analyst on a large technology or business transformation project is preferred where process assessment and documentation were part of the role. • Consulting experience in a BA role is preferred, with multiple clients that demonstrates ability to quickly learn new processes and ways of working. • Experiencing assessing, designing, and optimizing business processes is required. • Familiarity with process optimization methodologies such as Kizan, Lean, Six-Sigma, Business Process reengineering, Total Quality Management, SIPOC, etc. is preferred. • Experience as a data analyst or reporting business analyst, with familiarity on how to gather reporting requirements, assess reporting business rules, and design reports and dashboards • Experience with business user driven reporting tools such as Power BI or Tableau • Experience with Smartsheet is not required, but is preferred • Experience working in global companies across multiple countries, cultures and time zones is preferred. Language • Fluency, both written and spoken, in English is required. • Fluency in any other language is a plus. About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. 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