Product Analyst

🚨 Hiring: Product Analyst /Business System Analyst– Multifamily Loan Servicing | W2 Only 🚨 📍 Location: Hybrid Flexible – Reston, VA or Plano, TX Preferred 💼 Duration: Long-Term Contract 🏢 Industry: Financial Services / Multifamily Loan Servicing We are seeking an experienced Product Analyst with 6+ years of experience in business/product analysis within complex operational or technical environments. This role will support Multifamily Loan Servicing initiatives focused on process analysis, SQL-driven investigations, testing, vendor coordination, and production support. ✅ Key Responsibilities: • Analyze complex business processes, system interactions, and data flows • Write detailed business requirements, user stories, functional specs, and test cases • Perform SQL-based data validation, issue investigation, and root cause analysis • Support SIT/UAT/E2E testing, defect tracking, and release validation • Collaborate with vendors, technical teams, and business stakeholders • Create workflow/process diagrams using Visio or similar tools • Investigate production issues and support operational controls/compliance alignment 🛠 Required Skills: • 6+ years of Product Analyst / Business Analyst experience • Strong SQL skills for data analysis and troubleshooting • Expertise in Agile methodologies, user stories, and functional documentation • Experience with Jira SaaS, Visio, and workflow/process mapping tools • Strong analytical thinking and ability to break down complex problems • Excellent communication and cross-functional collaboration skills ⭐ Nice to Have: • Multifamily Loan Servicing domain experience • Experience working with vendors/TSPs • Familiarity with Apptio TargetProcess • Experience leveraging AI tools such as Copilot or ChatGPT for documentation and analysis 📌 Additional Details: • Hybrid flexibility with quarterly onsite presence required • No coding required, but strong understanding of system behavior and data flows is needed • Work will include analysis, testing, SQL investigation, and production support