Program Specialist

What this job involves: Lead strategic communication and data analytics initiatives as a Program Specialist within JLL's Occupancy Strategy & Planning team, where you'll serve as the critical liaison connecting occupancy planners, divisional teams, and enterprise communications. You'll drive alignment across complex workstreams while developing compelling data narratives that inform multi-million dollar real estate decisions for Fortune 500 clients. This role positions you at the center of global space planning initiatives, where your expertise in project management, stakeholder engagement, and data visualization will directly impact workplace transformation strategies. You'll contribute to JLL's leadership in corporate real estate services by ensuring clear communication, strategic alignment, and data-driven insights that optimize space utilization and support business growth objectives across diverse organizational levels. What your day-to-day will look like: • Develop and maintain detailed implementation timelines for occupancy strategies, coordinate with cross-functional workstreams to determine dependencies, and monitor progress while adjusting schedules as strategies evolve • Create and maintain master communications calendars, align messaging across workstreams, and coordinate sequencing to ensure clarity while avoiding stakeholder overload • Prepare high-level presentations combining strategic messaging with data insights, maintain governance protocols for approvals and distribution, and ensure transparency through comprehensive documentation • Serve as primary communication bridge between occupancy planners, divisional teams, engagement leads, and enterprise communications throughout project lifecycles • Analyze space utilization and occupancy trends, translate complex data into actionable insights, and create visual dashboards using Power BI, Tableau, or Excel to communicate recommendations • Support predictive analytics and scenario modeling for long-term planning initiatives, assessing timeline impacts of proposed changes and strategic alternatives • Facilitate communication flow across diverse teams, ensure all stakeholders understand deliverable deadlines and impacts, and maintain accountability through robust status reporting Required Qualifications: • Bachelor's degree in Architecture, Communications, Business Administration, Real Estate, Data Analytics, Urban Planning, or related field with 5-7 years of relevant experience • Proven experience in program or project management within corporate real estate, workplace strategy, or occupancy planning environments with matrix organization experience • Strategic communication planning and stakeholder engagement experience in corporate or enterprise settings with executive-level presentation development skills • High-level data analytics and visualization capabilities using Power BI, Tableau, Excel, or similar platforms to create dashboards and translate complex data into insights • Demonstrated experience serving as liaison between diverse teams, facilitating collaboration, and managing communication flow across organizational levels • Strong governance and process improvement experience with ability to maintain project documentation, status reporting, and accountability frameworks • Ability to support scenario modeling, predictive analytics, and long-term planning initiatives while managing multiple priorities in fast-paced environments Preferred Qualifications: • Master's degree or professional certifications in Program Management (PMP), Data Analytics, Change Management, or related disciplines • Specific experience in corporate real estate transformation, workplace strategy implementation, or facility management consulting • Experience with predictive modeling, advanced statistical analysis, or business intelligence platforms beyond basic dashboard creation • Background supporting organizational transformation initiatives and large-scale workplace change programs • Familiarity with CAFM/IWMS systems, space planning software, or other real estate technology platforms • Experience working directly with enterprise clients or supporting client-facing teams in professional services environments