Python Technical Lead with CCaaS

• • • • Our client is currently looking for candidates who are visa independent. Please let me know your visa status at your earliest convenience. Only GC & US only • • • • Python Technical Lead - DevOps Phoenix, AZ (3-4 DAYS ONSIT Must Have: 4+ years of commercial software development experien ce. Proficient in developing and hosting solutions using Java and Python on cloud platforms, preferably GCP. Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service solutions, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-spee ch.Develop secure, resilient cloud infrastructure on major cloud service providers using services such as GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, and BigQuery, while implementing IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platfor ms.Implement and optimize CCaaS solutions, including ACD (Automatic Call Distribution), skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operatio ns.Experience in integrations and migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI integrations, webhooks, SIP/WebRTC, security configuration, and transition from legacy contact center platforms to cloud-based solutio ns.Experience with Agile development, continuous integration, continuous delivery, DevOps, and observability, including working knowledge of tools used in the CI/CD pipeline such as Maven, Salt, Git, and Jenki ns.Experience designing and developing APIs, services, and microservices-based architecture using frameworks such as Spring Boot or Vert .x.Hands-on experience with Kafka, relational databases, and/or NoSQL databas es.