Qualtrics Developer

As a Senior Qualtrics Developer/Subject Matter Expert this person will perform the following tasks but not limited to: - Application design development and production support for multiple large projects using Qualtrics technologies. - Conduct development workstreams from design through testing and deployment often working with junior members of the team both offshore and onshore. - Ensure adherence and constant improvement to the SDLC process and best practices through the development testing and support phases including code reviews mentoring and policy governance - Participate in daily Scrum sessions as an Agile team member. - Identify enhancements through customer interaction and work directly with them to provide solutions. - Define systems architecture design techniques and development standards to support cross-functional multi-system solutions that scale and are flexible to meet the future needs of the organization. - Research and resolve Qualtrics application issues in test and production environments. - Evaluate the daily and monthly batch process to improve performance and shorten the critical path window. - Perform Impact Analysis across multiple Qualtrics platforms and applications. - Deliver complete documentation for estimates design and development. - On-call for production support during off-office hours night and weekends. - Create timelines and development goals. - Provide technical leadership. - Testing the stability and functionality of the application. - Writing documents and providing technical guidance/training to other developers. - Maintain the security and integrity of the application software. - Perform code review. The job includes other duties and responsibilities assigned by management. - Play the role of a Subject Matter Expert for the client's Qualtrics applications. What will this person be working on: Codes and performs unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements. - Codes tests and debugs new software or makes enhancements to existing software. - Writes programs according to specifications from higher-level staff or business analysts. - Develop technical documentation. - Resolves problems promptly that arise with existing production applications to ensure the efficient and proper functioning of application components. - Collaborates with technical staff to learn and understand software problems. - Generates a variety of complex and periodic reports and/or data through database management data administration and data extraction techniques. - Provides general system users and management with system analysis and feedback. - Influences system design by identifying and recommending design and requirements needs for software enhancements. - Mentors and coaches less experienced staff. - Maximizes the efficiency of the various software systems by implementing monitoring testing and auditing new software programs. - Analyzes and resolves computer-related problems by coordinating with inhouse personnel to diagnose and fix operational difficulties as well as consulting advising and training on specialized features and functions. - Follows established configuration/change control processes.