Retirement Business Analyst

Business Analyst – Retirement Services Engagement Details • Fully remote • Must reside in the United States • Must be able to work EST business hours • Open rate (dependent on experience) • Engagement types: W2, C2C, or 1099 • Long-term duration Role Overview The Business Analyst supports large-scale Retirement Services initiatives within a highly regulated financial services environment. This role partners with business, operations, technology, data, and compliance teams to translate complex retirement and pension business needs into clear functional and data-driven requirements. The analyst plays a key role in enhancing retirement administration platforms, supporting regulatory initiatives, and improving plan sponsor and member experiences. This is a delivery-focused role requiring strong retirement domain knowledge, comfort working with data, and experience operating within enterprise-grade governance and control frameworks. Ideal Candidate Profile Retirement & Financial Services Expertise • Direct experience supporting Retirement Services, pension administration, or retirement recordkeeping platforms. • Strong understanding of Defined Contribution (DC) and/or Defined Benefit (DB) plans. • Familiarity with the retirement member lifecycle, including enrollment, contributions, investment elections, distributions, and retirement income. • Experience supporting regulatory-driven changes, plan amendments, or sponsor-specific requirements. • Background working in highly regulated financial services environments, including exposure to insurance or institutional wealth platforms. Business Analysis & Delivery • Proven ability to elicit, analyze, and document business, functional, and data requirements. • Experience producing BRDs, functional specifications, user stories, acceptance criteria, and process flows. • Strong skills in process mapping, gap analysis, and impact assessment across end-to-end workflows. • Ability to partner effectively with stakeholders across business, operations, technology, compliance, and QA. • Experience supporting UAT planning, execution, and defect triage. Data & SQL Capabilities (Key Requirement) • Working knowledge of SQL to support: • Data validation and reconciliation. • Analysis of retirement and plan data to confirm requirements. • Issue investigation and root-cause analysis. • Experience working with operational reporting, dashboards, or analytics tied to retirement platforms. • Understanding of data lineage, data quality, and upstream/downstream dependencies. • Ability to collaborate effectively with data engineering and reporting teams. Ways of Working • Experience working in Agile, Waterfall, or hybrid delivery models. • Familiarity with tools such as JIRA, Confluence, or equivalent requirement and delivery platforms. • Comfort supporting large, multi-system initiatives with complex dependencies. • Strong attention to detail and ability to clearly communicate risks, assumptions, and impacts. Key Responsibilities • Elicit and document business, functional, and data requirements for Retirement Services initiatives. • Translate retirement business processes into clear, actionable requirements and user stories. • Perform data analysis using SQL to validate requirements and support issue resolution. • Support retirement platform enhancements, plan changes, and regulatory initiatives. • Collaborate with technology, data, operations, and QA teams throughout the delivery lifecycle. • Support UAT activities and ensure solutions meet business and compliance expectations. • Ensure alignment with internal controls, governance standards, and enterprise data practices. Required Qualifications • 5+ years of Business Analyst experience within financial services. • Hands-on experience supporting retirement services, pension administration, or recordkeeping platforms. • Working knowledge of SQL and data analysis concepts. • Strong documentation, communication, and stakeholder engagement skills. • Experience working in regulated, enterprise environments. Preferred Qualifications • Experience with large-scale retirement recordkeeping systems. • Exposure to insurance, group benefits, or institutional wealth platforms. • Experience supporting platform modernization or system migration initiatives. • Strong understanding of data-driven reporting and operational metrics.