Salesforce Administrator

Salesforce Technical Administrator (Hybrid Admin / Functional Analyst) Location: [Hybrid/Onsite] open to remote for the right candidate Duration: Contract (Potential for long-term extensions) Overview We are seeking a senior-level Salesforce Technical Administrator to support a complex, multi-org Salesforce environment. This role combines platform administration, governance, and declarative configuration with business analysis and stakeholder engagement. You will work in a multi-tenant Salesforce architecture, enabling multiple development teams while maintaining centralized governance, security standards, and DevOps processes. The role also supports AI-driven capabilities (Einstein/Agentforce), integrations, and data initiatives. This position is a hybrid Admin + Functional Analyst role, focused exclusively on declarative configuration (no Apex or LWC development). Key Responsibilities Platform Administration & Governance • Administer users, roles, profiles, permission sets, and SSO across multiple Salesforce orgs • Enforce security best practices, including least-privilege access and data protection • Maintain metadata standards, naming conventions, and object-level governance • Support multi-org / multi-team environment access and governance Declarative Configuration • Design and build Lightning pages, record types, layouts, and Dynamic Forms • Develop and maintain Flows (record-triggered, screen, scheduled, orchestration) • Translate business requirements into scalable, secure declarative solutions DevOps & Environment Management • Manage sandbox strategy and environment alignment across teams • Coordinate deployments and releases using DevOps tools (e.g., Copado) • Support release planning, approvals, and documentation AI / Einstein (Agentforce) Enablement • Configure AI features including prompt templates, model settings, and guardrails • Manage access controls, audit trails, and governance for AI-driven workflows Integration Coordination • Partner with integration teams supporting APIs and third-party systems • Coordinate integrations (REST/SOAP, eSignature tools, document management systems, etc.) • Ensure data security, retention, and auditability across integrations Data Cloud Support • Assist with data ingestion, identity resolution, and governance • Align data models with business and platform requirements Documentation & Reporting • Develop dashboards and reports for system performance, adoption, and compliance • Maintain system documentation, configuration records, and release notes Business Analysis Responsibilities • Conduct stakeholder interviews to understand business processes and needs • Document requirements, workflows, and system impacts • Translate business needs into declarative Salesforce solutions • Support Agile ceremonies, backlog refinement, demos, and UAT • Identify automation and process improvement opportunities Required Qualifications • 6–8+ years of Salesforce administration and business analysis experience • Strong experience with: • Multi-org Salesforce administration (users, permissions, governance) • Declarative configuration (Flows, Lightning pages, objects/fields) • Business process analysis and requirements gathering • Experience working with complex security and compliance requirements • Experience with DevOps and release management tools (e.g., Copado) • Integration coordination experience (APIs, third-party platforms) • Experience with Jira and Confluence for documentation and backlog management • Strong documentation and communication skills • Experience working in Agile environments (Scrum or Kanban) • Proficiency with Microsoft Office and collaboration tools • Salesforce Administrator Certification Preferred Qualifications • Experience with Salesforce Government Cloud, Public Sector solutions, or Data Cloud • Experience with enterprise Salesforce governance frameworks and standards • Experience configuring Lightning, OmniStudio, or guided workflows • Experience with accessibility standards (e.g., WCAG/Section 508) • Experience with data governance, audit trails, and compliance processes • Public sector or regulated industry experience • Experience with ITSM tools (e.g., ServiceNow) • Additional Salesforce certifications (e.g., App Builder, Data Cloud, AI/Einstein) What Success Looks Like • Delivering scalable, secure Salesforce configurations aligned with business needs • Enabling efficient multi-team development through strong governance and DevOps practices • Translating complex business requirements into clear, actionable solutions • Supporting AI, integration, and data initiatives with strong oversight and coordination If you want, I can also: • Shorten this into a candidate-facing job post • Or turn it into a Boolean search string + LinkedIn outreach like we did earlier #techind