Salesforce Administrator

Addison Group is working with philanthropy organization in search for a Salesforce Administrator to join their team. This is a fully remote contract role, please apply to be considered. Key Responsibilities • Support daily administration of two advanced Salesforce environments, including a community portal, multiple system integrations, and data visualization tools • Assist with data operations such as bulk imports/exports, data cleansing, deduplication, record consolidation, and creation of fields, reports, and dashboards • Maintain and manage user access, including roles, profiles, permissions, and sharing settings • Help design and maintain automation processes using Salesforce Flow • Oversee and enhance Account Engagement (Pardot), including campaign setup, data sync, field mapping, and automation configurations • Troubleshoot and resolve user-reported issues through a ticketing system, providing clear and effective solutions • Develop and update internal technical documentation Required Qualifications • 2+ years of experience administering Salesforce • At least 1 year working with Account Engagement (Pardot) • Strong understanding of the Salesforce platform and its capabilities • Experience with ticketing tools (e.g., Jira, SolarWinds or similar systems) • Familiarity with project management platforms such as Asana or equivalents • Strong analytical mindset with a proactive approach to problem-solving • Highly organized with the ability to manage multiple priorities in a fast-paced, remote setting • Strong communication skills with a focus on delivering excellent internal support • Interest in mission-driven work and understanding how data supports organizational strategy Preferred Qualifications • Salesforce Administrator Certification • Experience with tools such as AmpImpact or Cvent • Exposure to Visualforce and/or basic knowledge of Apex • Familiarity with integration and optimization tools (e.g., Workato, Apsona, Copado, Tableau, or similar platforms) • Background in nonprofit environments, particularly related to operations or fundraising Benefits: Medical, dental, vision 401(k)