SAM Technical SME

Hi, I hope you are doing well. We have an urgent opening for the position below. If you are interested, please share your updated resume along with your rate expectation. Title: SAM Technical SME Location: Melbourne FL (Remote) Visa: USC/GC Experience : 5-7 Years of Relevant Industry Experience Job Description: ServiceNow Technical SME Required Skills: • Experience in implementing SAMPro. • In-depth knowledge of SAMPro modules with tables. • Assisted customers in implementing SAM Tools across their organization. • Worked on solution designing and implementation as per best practices for various module - SAM Pro. • Working on Reclamation part in ServiceNow to reclaim the unused and low usage of software in client machine. • Experience in Designing, customization, enhancing, workflow configuration and supporting ServiceNow • Experience of working with Service Catalog items in ServiceNow. • Implemented SR's Using Flow Designer Functionality. • Worked on Workflow Editor • Experience working with Client-side scripting (UI Policy, Client Script, UI Actions) and Server-side Scripting (Business Rules, Scripted Include) Editor, Flow Designer. • Worked on Data loading, import sets, Data Source and Transform maps, Reports and Scheduled Jobs. • Worked on Reports, dashboards. • Worked on project with Agile methodology. • Good knowledge of various inventory/ discovery solutions, like ADDM, Bigfix, SCCM, ServiceNow etc. etc. Roles and Responsibilities: • Develop, configure, and customize ServiceNow applications with a focus on SAM • Lead end-to-end ServiceNow engagements, ensuring timely and client-specific solution delivery. • Configure and implement ServiceNow SAM Pro Module, Discovery, and Service Mapping (including MID Servers). • Design and develop integrations with external enterprise systems using REST/SOAP APIs, Scripted APIs, Flow Designer, and Data Streams. • Troubleshoot and resolve complex technical issues across SAM modules and ITAM workflows. • Conduct code reviews, enforce ServiceNow best practices, and provide technical mentorship to junior developers. • Collaborate with architects to design scalable, secure, and high-performance ServiceNow solutions. • Contribute to the development and enhancement of Process automations, customizations. Thanks & Regards Puja Tiwari Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE-19702 Direct No:302-286-9720 Ext: 138 puja.tiwari@raasinfotek.com