Apptad Inc.
Senior Avaya Telecom Engineer (W2 ONLY)
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Senior Avaya Telecom Engineer, contract length of 6+ months, with a pay rate of $45/hr on W2, located onsite in Charlotte, NC. Requires 5+ years of Avaya experience, Avaya certifications, and strong problem-solving skills.
🌎 - Country
United States
💱 - Currency
$ USD
-
💰 - Day rate
360
-
🗓️ - Date
November 19, 2025
🕒 - Duration
More than 6 months
-
🏝️ - Location
On-site
-
📄 - Contract
W2 Contractor
-
🔒 - Security
Unknown
-
📍 - Location detailed
Charlotte, NC
-
🧠 - Skills detailed
#Compliance #Data Encryption #Project Management #API (Application Programming Interface) #Cloud #Deployment #Network Security #Migration #Documentation #Security
Role description
Job Title: Senior Avaya Telecom Engineer (W2 ONLY)
Location: Charlotte, NC:: Onsite
Mode : Contract (6+ Months) – Onsite
Max Pay :: $45/HR on W2
Key Responsibilities
· System Design & Implementation:
· Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
· Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
· Operations & Support:
· Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
· Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
· Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
· Security & Compliance:
· Manage secure API access, data encryption, and system backups.
· Ensure systems meet regulatory and business continuity requirements, including E911 integration.
· Collaboration & Documentation:
· Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
· Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
· Continuous Improvement:
· Stay current with industry trends and Avaya technology advancements.
· Recommend and implement new features, upgrades, and process improvements.
Required Skills & Experience
· Technical Expertise:
· 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
· Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
· Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
· Familiarity with integration of Avaya with other enterprise applications and cloud services.
· Certifications:
· Avaya ACIS/ACSS certifications preferred.
· Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
· Soft Skills:
· Excellent problem-solving, communication, and interpersonal skills.
· Ability to mentor junior engineers and collaborate across teams.
Preferred Qualifications
· Experience with large-scale enterprise deployments and migrations.
· Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
· Proven track record in project management and vendor coordination.
Job Type: Contract
Pay: $43.00 - $45.00 per hour
Work Location: On the road
Job Title: Senior Avaya Telecom Engineer (W2 ONLY)
Location: Charlotte, NC:: Onsite
Mode : Contract (6+ Months) – Onsite
Max Pay :: $45/HR on W2
Key Responsibilities
· System Design & Implementation:
· Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
· Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
· Operations & Support:
· Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
· Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
· Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
· Security & Compliance:
· Manage secure API access, data encryption, and system backups.
· Ensure systems meet regulatory and business continuity requirements, including E911 integration.
· Collaboration & Documentation:
· Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
· Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
· Continuous Improvement:
· Stay current with industry trends and Avaya technology advancements.
· Recommend and implement new features, upgrades, and process improvements.
Required Skills & Experience
· Technical Expertise:
· 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
· Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
· Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
· Familiarity with integration of Avaya with other enterprise applications and cloud services.
· Certifications:
· Avaya ACIS/ACSS certifications preferred.
· Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
· Soft Skills:
· Excellent problem-solving, communication, and interpersonal skills.
· Ability to mentor junior engineers and collaborate across teams.
Preferred Qualifications
· Experience with large-scale enterprise deployments and migrations.
· Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
· Proven track record in project management and vendor coordination.
Job Type: Contract
Pay: $43.00 - $45.00 per hour
Work Location: On the road
