Senior Data Analyst

Sr. Data Analyst III Location: San Diego, CA (92123) Schedule: Hybrid | Standard Business Hours (M-Thu on-site) Duration: 2-Year W-2 Contract Pay Rate: $75–80/hour Position Overview Join one of Southern California's leading energy providers, delivering safe, reliable energy to millions of customers while helping modernize the electric grid. We are seeking a Senior Data Analyst III to support the Advanced Distribution Management Team (ADMT), providing data-driven insights that improve electric distribution operations, outage management, and customer experience. In this role, you will independently analyze complex operational, outage, customer, and system data to support Electric Distribution Operations, Electric Reliability, Customer Operations, and other business partners. You'll transform large, complex datasets into meaningful insights, develop dashboards and reporting, identify trends, improve data quality, and deliver recommendations that support operational decision-making and Customer Success initiatives. This is an excellent opportunity for a senior analytics professional who enjoys solving complex business problems, collaborating with cross-functional teams, and using data to improve both operational performance and customer outcomes. Key Responsibilities • Lead complex analyses involving electric distribution operations, outage management, customer, and operational data. • Develop, optimize, and maintain SQL queries to extract, validate, and analyze data from multiple systems. • Design and build reports, dashboards, and visualizations using Power BI and other business intelligence tools. • Identify trends, anomalies, and opportunities to improve outage notifications, operational processes, and data quality. • Support recurring outage data audits and provide recommendations to improve reporting accuracy and operational efficiency. • Analyze customer outage notifications, outage maps, and Customer Success metrics to identify opportunities for improving the customer experience. • Collaborate with business stakeholders, subject matter experts, and IT teams to gather requirements and translate business needs into analytical solutions. • Support internal and external outage tracking solutions, including cloud-hosted and AWS-based environments where applicable. • Validate data across multiple operational systems and ensure reporting accuracy. • Document business requirements, support user acceptance testing (UAT), and create user-friendly documentation for reporting solutions. • Present analytical findings and recommendations to both technical and non-technical audiences. Qualifications Required • 5+ years of experience in data analytics, business systems analysis, business intelligence, database development, or application/data support within complex operational environments. • Advanced SQL skills with experience writing and optimizing complex queries. • Experience developing dashboards, reports, and data visualizations using Power BI or similar BI platforms. • Strong understanding of relational databases and Oracle database concepts. • Proven ability to analyze large, complex datasets and translate findings into actionable business recommendations. • Experience gathering business requirements and working directly with stakeholders. • Excellent analytical, problem-solving, communication, and presentation skills. • Ability to work independently while managing multiple priorities in a fast-paced environment. Preferred • 7+ years of analytics experience supporting utility operations, outage management, customer operations, or operational analytics. • Experience with Oracle Utilities Analytics (OUA), Outage Management Systems (OMS), Advanced Distribution Management Systems (ADMS), or Network Management Systems (NMS). • Experience with PL/SQL, XML, SQL Developer, Power Query, DAX, Microsoft Fabric, or AWS cloud environments. • Utility industry experience supporting electric operations, reliability, or customer-facing systems. Please submit your resume in Word or PDF format to be considered.