Senior Digital Business Analyst

Senior Digital Business Analyst – Onsite, San Jose Pays : $50/hr Contract Duration : 11 months Are you passionate about driving digital transformation and optimizing business processes? We’re seeking a talented Senior Digital Business Analyst to join our team in San Jose! Key Responsibilities: • Analyze and document user Voice of Customer (VOC) feedback, collaborate with system teams, identify root causes, and develop effective process improvement solutions. • Map, document, and optimize a variety of sales and logistics processes to boost operational efficiency and system utilization. • Lead high-performing cross-functional teams including senior managers, employees, SAP consultants, and external vendors. • Foster strong collaboration and synergy between IT, business units, and external partners to enable seamless system integration and user adoption. Requirements: • Bachelor’s degree or higher and 4-5 years of hands-on experience as a power user of SAP Sales and Distribution (SD) and Logistics Execution (LE) modules. • Strong functional knowledge of end-to-end sales and logistics workflows, with deep system-level understanding of SAP SD/LE (Sales Orders, Deliveries, Invoicing, RMA, Inventory Management, Pricing, Customer & Material Master, etc.). • Ability to write and execute SQL queries for robust data analysis and reporting. • Proven capability to analyze business problems, gather requirements, draft clear specifications, design process connections, and collaborate with developers to deliver targeted solutions. • Experience driving Process Innovation (PI) initiatives and coordinating cross-functional projects. • Excellent documentation skills and adaptability to new IT systems and technologies. • Outstanding communication and leadership skills; ability to collaborate successfully with global stakeholders. • Must be able to work onsite 5 days a week at our San Jose location. Preferred Qualifications: • Experience in process innovation teams. • Prior work on cross-functional projects involving both IT and business partners. • Bilingual in Korean is highly preferred. Ready to shape the future of our digital business landscape? Apply today and join us onsite in San Jose! #SeniorBusinessAnalyst #DigitalTransformation #SAPSD #SAPLogistics #ProcessInnovation #BusinessAnalysis #SanJoseJobs #OnsiteJob #CrossFunctionalTeams #SalesAndLogistics #CareerOpportunity #BusinessProcessOptimization #JoinOurTeam #SQLskills #Leadership #ITJobs #BilingualPreferred