Senior End Point User Computing Engineer - Mac

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India The Enterprise Endpoint Engineering team is seeking a highly skilled Mac Engineer with deep expertise in MDM platforms (Jamf Pro and Microsoft Intune), strong systems administration capabilities, Apple Business Manager experience, and advanced troubleshooting skills. This engineer will design and implement macOS lifecycle management solutions, enforce security standards, and ensure smooth integration with enterprise systems while optimizing the end-user experience. Our Mac Engineers play a critical role in closing service gaps, innovating device delivery processes, and automating manual workflows to increase reliability and reduce operational overhead. This role requires a highly analytical, proactive professional capable of diagnosing complex issues and delivering robust solutions. RESPONSABILITIES • macOS Engineering & Device Management • Architect, deploy, and manage macOS device management solutions using Jamf Pro and Microsoft Intune. • Own full macOS lifecycle management: provisioning, configuration, patching, monitoring, and decommissioning. • Develop and maintain automation scripts and policies to streamline onboarding, updates, and compliance enforcement. • Package, deploy, and manage software and system updates across the enterprise. • Security & Compliance • Partner with security teams to enforce security baselines, configuration standards, and best practices. • Participate in audits by providing documentation, reporting, and compliance support. • Troubleshooting & Operations • Lead troubleshooting for macOS hardware, software, and enterprise tool integrations. • Provide Tier 3 escalation support for macOS-related incidents. • Monitor the production environment and ensure timely resolution of issues while owning problem-management responsibilities. • Technical Leadership & Collaboration • Provide mentorship and technical guidance to junior engineers and IT support teams. • Document processes, systems, runbooks, and engineering procedures. • Collaborate with InfoSec, IT Operations, vendors, and cross-functional teams to support and improve enterprise endpoint solutions. • Continuous Improvement & Innovation • Automate manual processes to improve reliability and reduce operational cost. • Stay current with macOS updates, MDM capabilities, and enterprise endpoint management best practices. • Assist with architectural design, implementation planning, and operational improvements. REQUIREMENTS • 5+ years of experience in macOS engineering and administration in a large-scale enterprise environment (10,000+ users). • Expert-level experience with Jamf Pro (Policies, Smart Groups, Configuration Profiles, Scripts). • Minimum certification: Jamf 200 • Preferred certification: Jamf 300 • Demonstrated experience with Apple Business Manager (ABM) and Automated Device Enrollment (ADE). • Strong knowledge of macOS, iOS, tvOS, MDM practices, zero-touch deployment, automation workflows, and reporting. • Proficiency with scripting languages (Bash, Python, AppleScript, Perl, or zsh). • Deep understanding of macOS internals, security frameworks, and MDM protocols. • Excellent troubleshooting abilities and strong documentation and communication skills. • Ability to thrive in a fast-paced, evolving environment with multiple simultaneous projects. PREFERRED QUALIFICATIONS • Hands-on experience managing macOS devices via Microsoft Intune. • Experience with identity and access management tools (Active Directory, Entra AD, PingFederate, etc.). • Familiarity with CIS benchmarks and compliance frameworks (ISO, SOC2, SOX). • Experience with EDR tools such as CrowdStrike. • Knowledge of networking fundamentals: TCP/IP, DNS, firewalls, routing. BENEFITS • Medical coverage and Health Savings Account (HSA) through Anthem • Dental/Vision/Various Ancillary coverages through Unum • 401(k) retirement savings plan • Paid-time-off options • Company-paid Employee Assistance Program (EAP) • Discount programs through ADP WorkforceNow Additional Details The base range for this contract position is $56 - $66 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at www.stand8.io; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.