Senior Salesforce & ServiceMax Developer

• Key/Senior developer for Design and delivery of ServiceMax requirements on SFDC platform for DFSM/ServiceMax customer • Collaborate with customer’s business users, and IT teams to solve business process gaps including business requirements, solution options and approach • • Design efficient product enhancements that align with customer’s design standards and IT Product Road Map. • Lead the functional design process for complex solutions • Configure the business applications based on business requirements and functional design documents • Partner with support team members to effectively deliver product changes • Provide escalated support assistance as required • Follow & advise coding standards best practices, and participate in code reviews • Be a technical mentor to effectively guide the ServiceMax Deliveries for the customer & DFSM Practice • Strong ServiceMax Maintenance/Development & Enhancement experience is a must • Experience with SVMX development/support, SVMX data model and its objects like Installed Products, Work Orders etc. • Strong SFDC Platform Development (with Apex/Visual Force/Lightning) experience. Experience in overall Salesforce configurations and standard functionalities • Good understanding of Salesforce object model and relationships • Understanding of Salesforce Roles, Profiles, permission sets and overall access & visibility management • Working knowledge of Salesforce standard reporting capabilities • Salesforce Case management and Entitlements, experience with Service cloud • Release management experience (i.e. Salesforce Change Sets, ServiceMax Migration Tool, Salesforce Workbench) • Data Management Experience (i.e. import / export tools such as dataloader.io, Salesforce dataloader, Jitterbit, etc.) • Troubleshooting and Root Cause Analysis skills • Experienced in Agile framework and related ceremonies • Minimum 5+ years ServiceMax experience • Prior experience of integration of ServiceMax with other applications desirable • Nice to have QA test automation scripting skills in languages such as Selenium or webdriver.io • Advanced knowledge of ServiceMax Configuration & Customizations will be an added advantage • Experience on Integration tools desirable • Experience/knowledge of FSL and Asset360 will be added advantage • Experience with multiple Field Service Management products will be an added advantage