Qualis1 Inc.

Senior Support Analyst – MuleSoft Integration

⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Senior Support Analyst – MuleSoft Integration in Charlotte, NC, for 12 months at a rate of "pay rate". Requires 8+ years of experience with MuleSoft, REST APIs, and Agile; US Citizen or GC only.
🌎 - Country
United States
💱 - Currency
$ USD
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💰 - Day rate
Unknown
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🗓️ - Date
April 7, 2026
🕒 - Duration
More than 6 months
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🏝️ - Location
On-site
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📄 - Contract
Unknown
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🔒 - Security
Unknown
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📍 - Location detailed
Charlotte, NC
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🧠 - Skills detailed
#Datadog #API (Application Programming Interface) #Scala #Deployment #Alation #XML (eXtensible Markup Language) #Scrum #Agile #Grafana #Java #Monitoring #JSON (JavaScript Object Notation) #REST (Representational State Transfer) #Splunk #REST API #Dynatrace
Role description
🚀 Hiring: Senior Support Analyst – MuleSoft Integration 📍 Location: Charlotte, NC (Charlotte Area / Fort Mill, SC) ⏳ Duration: 12 Months 🧠 Experience: 8+ Years 🟢 Visa: US Citizen or GC Only 📌 Note: Local candidates preferred (In-person interview possible) Role Overview: Seeking a Senior Support Analyst (Integration) with strong hands-on experience in MuleSoft to support and manage enterprise API integrations and production environments. Key Responsibilities: • Provide advanced support for MuleSoft integrations and APIs • Troubleshoot performance issues and conduct root cause analysis • Manage API platform and system integrations • Monitor system reliability, availability, and performance • Handle incident management, health checks, and escalations • Support deployments and production releases • Improve processes and implement best practices • Participate in 24x7 on-call support rotation Required Skills: • MuleSoft Anypoint Platform (API Management & Flow Design) • Integration support experience (5–8+ years) • REST APIs, Java, XML, JSON • Root cause analysis & troubleshooting • Agile/Scrum environment experience • Monitoring tools (Grafana, Dynatrace, Splunk, Datadog – preferred)