Senior Sustaining Engineer – Chassis Systems

About The Role Sustaining Engineer - Chassis Systems Location: Foster City (Lincoln Centre) - fully onsite Travel: Occasional, less than 10% At Zoox, we are developing a purpose built autonomous robotaxi, and the Sustaining Engineering team plays a critical role in ensuring the long term reliability, safety, serviceability, and availability of our fleet as it operates at scale. As a Sustaining Engineer supporting Chassis Systems, you will independently own sustaining engineering for key subsystems supporting both the in service fleet and vehicles in current production. You will drive root cause investigations and corrective actions, making subsystem level technical decisions and leading changes through design, validation, release, and fleet implementation. This role requires close collaboration with Vehicle Development, Manufacturing, Service, Quality, Reliability, and Suppliers in a fast paced and often ambiguous environment. You will prioritize work based on fleet and production impact, delivering solutions that improve safety, durability, fleet uptime, and manufacturing performance. Responsibilities • Own sustaining engineering and corrective action development for chassis systems across the in service fleet and vehicles in current production, from root cause confirmation through fleet wide implementation • Drive end to end resolution of field and manufacturing issues across Steering, Suspension, and Brake systems • Apply fleet and production data including MTBF, repeat failure rates, and downtime drivers to prioritize work, validate solutions, and drive continuous improvement • Lead/Drive design updates and system improvements, ensuring robust performance, durability, efficiency, and serviceability in both fleet and production environments • Author and manage Engineering Change Requests and Change Actions, and develop and execute validation plans at component, system, and vehicle levels • Support and lead retrofit and rework campaigns, and partner with suppliers to resolve quality issues and improve reliability and manufacturability Requirements • BS in Mechanical or Electrical Engineering or related discipline (MS preferred) • 6-8 years of experience in chassis related systems within a product development, manufacturing, or sustaining environment • Demonstrated ability to deliver subsystem level corrective actions that improve reliability, durability, manufacturability, or serviceability in production vehicles • Experience with root cause analysis, DFMEA, and product and process validation • Strong communication and documentation skills with the ability to work cross functionally in a fast paced environment while managing multiple priorities Bonus Qualifications • Experience in autonomous vehicles, robotics, or EV systems • Experience with Design for Manufacturing and Design for Service (DFM/DFS), and Lean, Six Sigma, or similar continuous improvement methodologies • Proficiency with 3D CAD tools, CATIA preferred, and familiarity with tools such as 3DX, DELMIA, SAP, JIRA, Confluence, or data analysis or visualization tools such as dashboards, SQL, and Python Key Responsibilities & Skills • Root Cause Analysis & Corrective Action • Chassis Systems Reliability & Durability • Fleet Uptime & Availability Improvement • Manufacturing Performance Optimization • MTBF & Failure Rate Data Analysis • Design for Manufacturing & Service (DFM/DFS) • DFMEA & Product Validation • Engineering Change Management (ECR/ECA) • Retrofit & Rework Campaign Leadership • Supplier Quality & Issue Resolution • Cross‑Functional Collaboration • Continuous Improvement (Lean / Six Sigma) • Safety & Serviceability Assurance Technical Skills • CATIA / 3DX / DELMIA (3D CAD) • SAP • JIRA / Confluence • SQL • Python • Data Visualization / Dashboards Education Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, Robotics, Mechatronics. Preferred: Master's Degree (MS), Master's in Mechanical Engineering, Master's in Electrical Engineering, Master's in Automotive Engineering. Industry Experience • Autonomous Vehicles / Robotaxi • Automotive Manufacturing • EV / Electric Vehicle Systems • Robotics • Vehicle Fleet Operations • Supplier Quality Management #CareerOpportunities #JobVacancy #WorkWithUs