SOF Business Analyst

Job#: 3044215 Job Description: If interested, please send most updated resume to [email protected] Business Analyst Location: Tallahassee, Florida (Partial Remote) Role Overview An experienced Business Analyst is sought to support a technology transformation initiative and other strategic IT projects. This role will focus on delivering Microsoft Dynamics 365 Case Management solutions while partnering with business and technical stakeholders to gather requirements, document user stories, support testing efforts, and drive project delivery within Agile environments. Key Responsibilities • Elicit, analyze, and document business and functional requirements. • Facilitate stakeholder workshops, meetings, and requirements-gathering sessions. • Create process flows, business process models, UML diagrams, and BPMN documentation. • Develop and maintain user stories, acceptance criteria, and traceability within Azure DevOps. • Support User Acceptance Testing (UAT) by creating test cases and coordinating testing activities. • Collaborate with technical teams to translate business requirements into actionable solutions. • Support solution rollout and process improvement initiatives. • Participate in Agile ceremonies and contribute within Scrum and Feature Driven Design environments. • Provide recommendations on business analysis best practices and process optimization. Required Qualifications • 5+ years of experience as a Business Analyst supporting technology projects. • Bachelor’s degree in Computer Science, Information Systems, or a related field. • Experience as an IT Business Analyst on software development initiatives. • Experience gathering requirements, writing user stories, and defining acceptance criteria. • Experience analyzing business processes and identifying inefficiencies. • Hands-on experience with Azure DevOps or GitHub for backlog management. • Experience developing and executing User Acceptance Test (UAT) cases. • Understanding of Agile methodologies, including Scrum and Feature Driven Design. • Verbal and written communication skills. Preferred Qualifications • Experience with Microsoft Dynamics 365 or Power Platform. • Business process modeling and process improvement expertise. • Experience utilizing Power BI, Tableau, or similar BI tools. • Knowledge of cloud technologies and enterprise architecture. • Government or public-sector experience. • Experience leading cross-functional teams and large-scale initiatives. • Certifications such as Certified Scrum Master (CSM), Project Management Professional (PMP), Certified Business Analysis Professional (CBAP), or PMI Professional in Business Analysis (PMI-PBA). Security Requirements The position requires the ability to pass a Level 2 background investigation. The candidate must be able to sign confidentiality and data-use agreements and complete required ethics and security awareness training. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.