SolarWinds / LogicMonitor Engineer

Job title: SolarWinds / LogicMonitor Engineer Location: Newark, NJ Duration: 6+ months Note: Work hybrid (onsite and remote) This position involves travel 50% of the time throughout the State of NJ. Candidate must have own vehicle and will be reimbursed for mileage Linc Web Cam Interview Only Job description: • This role is critical to ensuring real-time visibility, operational uptime, and safety. The ideal candidate will bring deep expertise in SolarWinds platform engineering and a strong understanding of performance monitoring in high-availability environments. Key Responsibilities • Architect, deploy, and optimize SolarWinds modules (NPM, SAM, NTA, DPA) and LogicMonitor platforms across transit systems. • Develop custom dashboards, alerts, and reports aligned with operational KPIs and SLA thresholds using both SolarWinds and LogicMonitor. • Integrate SolarWinds with cloud platforms, enterprise systems, and third-party tools for unified observability. • Partner with application owners to provide out-of-the-box and custom monitoring solutions. • Collaborate with cybersecurity, cloud, and operations teams to ensure resilient monitoring coverage. • Maintain and enhance monitoring for infrastructure operations. • Document architecture, workflows, and escalation protocols for internal and vendor stakeholders. Required Qualifications • 5+ years of hands-on experience with SolarWinds in enterprise or public sector environments. • 3+ years of experience deploying and managing LogicMonitor in hybrid or cloud environments. • Strong command of SNMP, WMI, NetFlow, and database polling techniques. • Proficiency in scripting (PowerShell, Python) for automation and custom integrations. • Experience with hybrid environments (on-prem/cloud), especially Azure or AWS. • Familiarity with database queries for custom database monitoring. • Knowledge of ITIL practices and incident response workflows. Preferred Experience • Demonstrated experience in critical infrastructure domains. • SolarWinds Certified Professional (SCP) or equivalent certification. • LogicMonitor Certified Associate or Professional is a plus. • Experience with Orion SDK and API-based data extraction. Soft Skills & Culture Fit • Methodical problem-solver with a bias for action and accountability. • Strong communicator, able to translate technical insights for executive and operational audiences. • Collaborative mindset with a passion for public service and infrastructure resilience. Required skills: • Hands-on experience with SolarWinds in enterprise or public sector environments. • Experience deploying and managing LogicMonitor in hybrid or cloud environments. • Strong command of SNMP, WMI, NetFlow, and database polling techniques. • Proficiency in scripting (PowerShell, Python) for automation and custom integrations. • Experience with hybrid environments (on-prem/cloud), especially Azure or AWS. • Familiarity with ITIL practices and incident response workflows.