Splunk ITSI-AIOps SME

Greymatter Innovationz helps you stay digitally relevant across domains, technologies, and skillsets, every day. We are looking for: Splunk ITSI-AIOps SME Location: Raritan NJ Duration: Long Term ROLE AND RESPONSIBILITIES Observability Engineer & Administrator with advanced knowledge of Splunk ITSI and Observability platform. As a member of the Wipro team you will be required to • Design, implement, configure, and maintain both the Splunk ITSI and Observability platform • Develop and manage integrations between Splunk ITSI and Observability platform, and other relevant IT monitoring, logging, and ITSM tools. • Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes. • Collaborate with various IT teams (monitoring, application, infrastructure, security, operations) to understand their AIOps requirements and translate them into effective solutions on both platforms. • Define and enforce best practices for the configuration, utilization, and administration of both Splunk ITSI and Observability platform • Troubleshoot issues related to platform performance, data ingestion, correlation logic, integrations, and automation within both environments. • Create and maintain comprehensive documentation for configurations, integrations, workflows, and operational procedures for both Splunk ITSI and Observability platform • Develop and implement metrics and dashboards within both platforms to provide visibility into IT health, incident trends, and the effectiveness of AIOps implementations. • Ensure the security and compliance of both Splunk ITSI and Observability platform and their integrations. QUALIFICATIONS AND EDUCATION REQUIREMENTS • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. • Proven experience (typically 8+ years) in a technical role focused on AIOps platforms, event management, or systems integration, with specific experience in both Splunk ITSI and Observability platform. • Hands-on experience implementing, configuring, and administering both Splunk ITSI and Observability platform in a production environment is essential. • Familiarity with a wide range of IT monitoring tools, logging systems, and ITSM platforms. • Understanding of ITIL frameworks and incident management processes. PREFERRED SKILLS • Deep hands-on expertise in configuring and managing the Splunk ITSI and Observability platform. • Deep hands-on expertise in configuring and managing the Splunk ITSI and Observability platform. • Strong understanding of AIOps concepts, machine learning algorithms used for event correlation, and noise reduction techniques within both platforms. • Proven ability to integrate both Splunk ITSI and Observability platform with various IT systems using APIs and other integration methods. • Excellent analytical, problem-solving, and troubleshooting skills across both AIOps platforms. • Strong scripting and automation skills (e.g., Python, Shell) for automating tasks within and around both platforms. • Excellent communication (both written and verbal) and collaboration skills, with the ability to work effectively with diverse technical teams. • Ability to document technical solutions clearly and concisely for both platforms. • Experience with version control systems (e.g., Git). GOOD TO HAVE SKILLS • Experience with other AIOps platforms or event management tools. • Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and their monitoring and event management services, and how they integrate with Splunk ITSI and Observability platform. • Understanding of security best practices for AIOps platforms and integrations. • Experience with agile development methodologies. ADDITIONAL NOTES • The successful candidate will be a self-starter with a passion for data visualization and problem-solving. • This role may involve working closely with cross-functional teams to implement and support their monitoring needs. At Greymatter Innovationz, We offer: Motivating Work Environment. Excellent Work Culture. Help you to upgrade yourself to the next level. And More!!!