Splunk SME

Splunk SME • Configure and maintain ingestion of monitoring events from ScienceLogic and related observability platforms into Splunk. • Implement client-defined data parsing, field extraction, normalization, and event enrichment requirements. • Develop operational dashboards and scorecards providing visibility into infrastructure health, availability, capacity, and performance. • Create reports and visualizations that support monitoring operations, service reviews, and operational decision-making. • Validate monitoring data quality, completeness, and event flow across integrated monitoring platforms. • Support integration testing and troubleshooting between ScienceLogic, Splunk, and ServiceNow. • Configure searches, alerts, and monitoring views required by infrastructure and operations teams. • Analyze monitoring trends and recurring alert patterns to support continuous improvement initiatives. • Assist in establishing observability metrics, KPI reporting, and monitoring adoption measurements. • Develop operational documentation, knowledge transfer materials, and support procedures for ongoing platform management. Desired Skills • Splunk Enterprise administration and dashboard development. • Experience integrating monitoring platforms such as ScienceLogic, ServiceNow, Dynatrace, SolarWinds, or similar tools. • Strong understanding of infrastructure monitoring, event management, and observability concepts. • Experience with event parsing, field extractions, lookups, and data normalization. • Knowledge of VMware infrastructure and enterprise network monitoring environments. • Familiarity with operational reporting, KPI scorecards, and service health dashboards. • Experience supporting observability and monitoring transformation initiatives. • Strong troubleshooting and cross-platform integration skills.